Global Trends 2021 

Business report on digital tablet

06 lutego 2023


Gender distribution by employee grade in BPO/SSC/IT/R&D sector in Poland.
  % of distribution On average males earn X% more than females
  % Male % Female Pay gap
All Employees 39.1% 60.9% 4.6%
Managers 55.4% 44.6% 7.1%
Team Leaders 37.6% 62.4% 7.2%
Senior Specialists 39.2% 60.8% 5.8%
Junior Specialists 29.9% 70.1% 1.0%

Data based on the actual data of over 36000 employees employed in 132 organizations.

Companies start to understand and value the need to analyse pay inequity in their organizations. According to Mercer’s research globally 74% of corporation companies claim to include pay equity into their remuneration strategy. Additionally, more than half of those companies go through the pay structure revision process focusing on pay equity. Moreover, 44% of such companies have a standardized process for addressing inequity in their remuneration policy in place.

There are industries, with more females than males. For example shared service centres. Females representing almost 61% of the entire workforce in BPO/SSC/IT/R&D sector in Poland. While among junior specialist women take 70% of positions, on a managerial level they occupy only 45% of roles. While most of the sector organization is declaring that diversity and inclusion is part of their strategy the average pay gap is 4.6%. Gender pay gap at entry level positions is 1.0%, however among managers 7.1%. Despite of declarations that we value diversity, data shows that there is a preference in promoting men to higher levels.

Mercer typically analyzes two aspects: gender pay gap and pay equity.

The pay equity factors indicate if men and women receive the same compensation for comparable work. What we check is whether equal job means equal pay. In such analysis several variables are taken into consideration, such as employee location, tenure in the organization or performance rating. We try to discover if men and women in the same position, with similar tenure and perfomance are compensated equally.
Grade Position title Total % proportion of Women Gender Number of Employees Minimum Median Maximum Female dominated as a % of Non-female dominated job's




Workflow Manager





Women 5 105,000 110,000 113,000



Men 15 108,000 130,000 142,000
Grade Position title Women Men Total % proportion of Women Minimum Median Maximum Female dominated as a % of Non-female dominated job's
F People Manager 8 2 10 80% 100,000 120,000 140,000 -
E Workflow Manager 5 15 20 25% 105,000 130,000 142,000 92%

Second approach would focus on the each employee compensation compa-ratio to the median of salary range. And percentage of men and women in each quartile of salary range.

There is a number of activities that help to include women into the entire company structure. Main IT players actively support education programs for women to increase their presence in IT industry. That not only guarantees gender diversity but also is a great promotional activity for the company.

Countries approach to pay equity

Not only the big corporate companies look into pay structures. Within last couple of years almost all western European countries introduced some form of legal regulation on pay equity. The requirement of regular remuneration audit is in place in 15 European countries as well as in Australia and New Zealand. The legislative works are in progress in Canada and US. Sweden was one of the first countries where legal regulations oblige the companies to regular revision of pay equity. In Island pay discrimination has been formally delegalized. In the UK companies are obliged to publish information on gender pay gap. It is required to publish pay gap data, but also to the actions to reduce this gap. Thanks to this transparency practice all the employees, or even candidates, have visibility of their organization pay equity state.

According to Eurostat data, the UE leader in dealing with gender pay gap is Romania (2% only), while the biggest gap of 22% was reported in Estonia. The EU-28 average value is 15% (Gender pay gap in unadjusted form in 2018). Gender pay gap in Poland is ca 9% which means that our country is dealing with this matter pretty well. However, this statistic shows the gap in companies that hire more than 10 employees. Gender pay gap on a country level should also take into consideration female participation in the labor market. The gap in employment of women and men in Poland is 14.4%, one of highest in EU (the average of EU-28 is 11.6%). Romania with the lowest pay gap has even higher employment gap of18.3%. These statistics provide a bigger picture in gender pay inequity analysis.

Nordic countries, are leaders in terms of gender pay gap prevention. In those countries, the gender equality legislation in labor market is in place for few years.

Unfortunately there is still a lot to do globally. According to World Economic Forum, if we keep the current growth of female inclusion into the labor market, we would need to wait 120 years in order to achieve an equal level of employment for men and women. This means that we will get to this stage neither during our lifetime nor that of our children.

Covid-19 impact on women pay and labor market inclusion

The crisis caused by COVID-19 pandemic affects female employees more. 2020 recession was a ‘Femecession’. The 2008 financial crisis hit mostly the production, while the recent one affected mostly the services sector – where women prevail. According to International Labor Organization the risk of reduction of working time, lowering the salary rate or redundancy was 5.6% higher for women (40.9%) than men (35.3%) on a global level. Moreover, around 740 million women are currently working in unofficial labor market, without formal employment contract. Cleaning service, babysitters, etc. who usually receive the payment in cash after the service is completed, do not have any formal job agreements. During the first lockdown in Poland such workers were left without any financial support. On a top of that low-paid positions do not provide any possibility of generating savings either, which makes the situation even worse. This is the reason why COVID-19 caused the lower employment activity for women, which may lead to slow down the process of pay gap equalization, or even growth of the gap in the future.

In the beginning of 2020 the European Commission published the Gender Equality Strategy 2020-2025 communication where it declares that EU will ‘propose binding pay transparency measures by the end of 2020’. In the communication, the Commission declared to ‘strengthen the application of the principle of equal pay for equal work or work of equal value between men and women through  pay transparency and enforcement mechanisms’. It now is in the consultation stage.

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