We are aware of an issue in the Microsoft environment impacting some of its services, including Outlook email. Marsh stands ready to help its clients with their risk, strategy, people and investment needs. Please contact your client representative directly via phone or text if you need anything. If you do not have their contact information or you have not received a reply from their email to any inquiries, please use our contact form.
Complaints handling procedure
Mercer (Norge) AS strives to provide you with great customer service and we welcome your feedback if you wish to express any dissatisfaction.
For details on how to lodge a complaint, please refer to our Complaints Handling Procedure.
You can lodge your complaint in person, by telephone or in writing with your Mercer contact.
Alternatively you can also lodge your complaint directly with our Legal Counsel, at sverre.steen-donvold@marsh.com or by sending your complaint to the address below with attention to your Mercer contact or to Legal counsel.
We are committed to adhering to our complaints handling policy and procedures to ensure that your complaint is dealt with appropriately, fairly and as effectively as possible.