Embracing flexibility without compromising your organisation

Flexible working is the new normal for many organisations but while flexibility in the workplace is to be welcomed it can prove challenging. Mercer can help you put in place a hybrid working structure that motivates all levels of employee.

Employees now expect to be given the flexibility to work from home

Within reason, working from home is the new normal. But your organisation needs to have a flexible working strategy that moves your company forward and makes sure employees remain productive.

Embrace the new culture of flexibility

Flexible working research has shown that when implemented effectively flexible working can grow companies and give them an edge on competitors when it comes to retaining employees. 

Covid has shone a light on flexibility in the workplace. Before the pandemic flexibility was tolerated, and only in particular circumstances. Now it appears that it will become the norm, with people working alternative patterns as standard. 

Organisations still need to balance the risks and the benefits in developing an approach that meets both the needs of the employee and the business. And this requires the organisation to consider more than just where people work (and how they balance their time between these locations).

The design of tomorrow’s adaptive workingTM models must be well implemented and managed, balancing the need for a consistent framework and the need for local management discretion. This isn’t just another policy; it’s a culture change that must be designed.

Meeting the challenge of today's flexible workplace

While your organisation may need a flexible working review, other challenges may remain:
  • Flexible working is not offered to all employees, creating perceptions of unfairness across the organisation.
  • Your company has mixed views on hybrid working. 
  • Managers don’t have the “will or skill” to manage flexibility in the workplace. 
  • We are uncertain what skills are needed to redesign jobs for success in a new hybrid environment.

There are three critical questions that can help you drive forward a solution to the challenges and opportunities hybrid working can offer:

  1. What flexibility is possible? 
  2.  What flexibility is desirable? 
  3.  What flexibility is sustainable? 

Your remote working partner

Mercer can help you develop an action plan for change that delivers work/life balance and successful flexible working. Creating an adaptive working environment requires a change that involves undoing old norms and behaviours and embracing a new culture of flexibility.
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