머서코리아 주식회사 개인정보 처리방침 

Mercer Korea Co. Ltd. Privacy Policy

머서코리아 주식회사 개인정보 처리방침

THIS PRIVACY NOTICE IS FOR ALL VISITORS FROM OUTSIDE THE EUROPEAN ECONOMIC AREA. IF YOU ARE LOCATED INSIDE THE EEA, PLEASE CLICK HERE.

Effective date: [July 22, 2024]

Mercer Korea Co., Ltd. (“Mercer Korea”) and its affiliates (the “Company”) believe strongly in protecting the privacy of Internet users who visit our website, located at www.mercer.co.kr (the "Site”). This Privacy Policy is intended to inform you of the ways in which this Site collects personal information, the uses to which that information will be put, and the ways in which we will protect any personal information you choose to provide us. Generally, personal information is information that can be used to identify you or your activities on the Site or information about you which you provide to us through services offered on the Site.

This Privacy Policy applies not only to data collected via the Site, but also to any additional personal (and other) information that we have or collect about you or your company pursuant to other relationships which is subject to other agreements and rules.

The Privacy Policy is subject to change at any time. If we make changes to this Privacy Policy, we will update the “Effective date” at the top of this page. Any changes we make to this Privacy Policy become effective immediately, so you should review this Privacy Policy regularly for changes.

What Data Do We Collect?

The information collected by the Company falls into two categories: (1) information voluntarily supplied by you and (2) information gathered via automated means as visitors navigate through our Site.

Information Voluntarily Provided by You:

In the course of using this Site or using our services, you may choose to provide us with information to help us serve your needs. 

For example, you may provide us your e-mail address to request information, or you may send us your mailing address so we may send you the material you have requested. We may also ask you to provide your name, company name, business title, team name, business email address, business phone number, office address, and office fax number in order to provide you with the information and/or services you request.

You may also choose to apply for a job at the Company and submit a job application via our careers site https://careers.mmc.com/.  

Any personal information you send us will be used only for the purpose indicated on the careers site or in this Statement.

Where you request a brochure

If you request a brochure or further information from us, we require you to submit your name, e-mail address, job title, phone number, the name of your company, your business needs and the country in which you are based so we may send you the material you have requested, and to enable us to identify if you are an existing client of Marsh.

Information Collected by Automated Means:

To understand how we may use cookies on our Site, please see our Cookie Notice. We use various tools to enhance the Site user experience and track users of the Site, including cookies and web beacons. Cookies are small pieces of text that a website places on your computer to help remember information about your visit. Web beacons are tiny graphics with a unique identifier that are embedded invisibly on the web pages. Neither cookies nor web beacons can read data off your computer's hard drive or collect your personal information. We use information collected from cookies and web beacons to improve your experience and the overall quality of our services. We may also use cookies and web beacons to collect information from third parties (such as Google) to help advertise our products and services, to analyze the effectiveness of our marketing or the performance of this Site, and to determine whether you may be interested in other products or services. We also use web beacons to help deliver cookies and compile analytics. Our cookies and web beacons may also come from third-party service providers who have permission to place such tools on our Site.

You can refuse to accept and delete cookies by adjusting your browser setting.  Please note that refusing or deleting cookies may impact your browsing experience on the Site, or prevent you from using some of its services, and it may result in the deletion of any preferences you have set. For more information on how to reject or delete cookies, you should consult with your browser's or device’s help documentation. We belong to ad networks that may use your browsing history across participating website to show you interest-based advertisements on those websites.  Because the data used for interest-based advertising is also used for other necessary purposes (including providing our products, analytics and fraud detection), opting out of interest-based advertising does not stop that data from being collected. Nor does it mean you will stop getting ads or see fewer ads. However, if you do opt out, the ads you receive will no longer be interest-based and may be less relevant to your interests. The Company does not use technology that recognizes do-not-track signals from your browser. You can also opt out of Internet based advertising by installing a browser plugin from the third party where available. For more information about interest-based advertising, please see: https://thenai.org/opt-out/.

In addition, in the course of ensuring network security and consistent service for all users, the Company employs software programs to do such things as monitor network traffic, identify unauthorized access or access to nonpublic information, detect computer viruses and other software that might damage the Company’s computers or the network, and monitor and fine-tune the performance of the Company network and this Site. In the course of such monitoring, these programs may detect additional information from your computer such as your IP address, addresses from network packets, and other technical information. Any such information is used only for the purpose of maintaining the security and performance of the Company’s networks and computer systems.

How Do We Use the Data We Collect?

We will use the information provided by you in order to serve your needs. This may include things such as sending you electronic or written materials or, for example, if you supply us with your telephone number, you may receive telephone contact from us in response to your request. We work with our business partners to collect information about the use of the site.  Our business partners collect information such as how often users visit the site and what pages users visited prior to visiting the site.   We use this information to maintain and improve the site.  We may partner with Google Analytics in these activities.  For information about how Google uses the information, see Terms of Service and the Google Privacy Statement. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

We may also use the information we collect and receive as otherwise described to you at the point of collection or pursuant to your consent.

Who Do We Share Your Data With?

We will not disclose, share, sell, or otherwise use your personal information without your consent, except to the extent required by law, in accordance with your instructions, or as identified in this Privacy Policy

  • Affiliates: To enable them to provide services to you and to enable them to contact you regarding additional products and services that you have expressed an interest in. (Link to full list of MarshMcLennan group companies)
  • Agents and Service Providers: We sometimes contract with other companies and individuals to perform functions or services for us or on our behalf, such as hosting this Site, sending e-mail messages, and making phone calls. They may have access to personal information, such as addresses, needed to perform their functions, but are contractually restricted from using it for purposes other than providing services for the Company or on our behalf.
  • Business Transfers: As we continue to develop our business, we might sell or buy assets. In such transactions, user information generally is one of the transferred business assets. Also, if either the Company itself or any of the Company’s assets were acquired (including through bankruptcy proceedings), your personal information may be one of the transferred assets.
  • Legal Matters: The Company may preserve, and has the right to disclose any information about you or your use of this Site without your prior permission if the Company has a good faith belief that such action is necessary to: (a) protect and defend the rights, property, or safety of the Company or its affiliates, other users of this Site, or the public; (b) enforce the terms and conditions that apply to use of this Site; (c) respond to claims that any content violates the rights of third parties; (d) respond to claims of suspected or actual illegal activity; (e) respond to an audit or investigate a complaint or security threat; or (f) comply with applicable law, regulation, legal process, or governmental requests.
  • Online Cookies: We do not sell personal information. As we explain in our Privacy Policy, we and our third party partners use cookies and other tracking technologies to analyze website traffic and facilitate marketing or advertising. You can learn more about the cookies utilized on this Site and opt out of our and our third party partners’ use of certain cookies using our Cookie Management tool.

Provision of your personal information to third parties

Recipient Name

Country where Recipient is Located

Purposes for which Recipient will Use the Personal Information

Items of Personal Information to be Transferred

Period of Retention and Use by Recipient

Companies within the Marsh & McLennan Companies Group (Link to full list of MMC group companies)

 

l Providing Services (only where you request that we provide services to you in another country)

l Research and statistical purposes

l Crime prevention or detection

All personal information collected.

The personal information received will be immediately destroyed when it is no longer necessary to provide the services you requested, or according to retention requirements in the relevant laws and regulations.

Companies within the Marsh & McLennan Companies Group (Link to full list of MMC group companies)

l Review of and hiring a job applicant

All items of personal information collected from job applicant

Same as above

Outsourcing the processing of your personal information

Outsourcee

Descriptions of Outsourced Services

Mercer LLC

and companies within the Marsh McLennan Companies Group

  • Providing services to you in another country;
  • Research and statistical purposes;
  • Crime prevention or detection;
  • Marketing activity (marketing team within Marsh McLennan Companies);
  • Legal matters (legal team within within Marsh McLennan Companies);
  • Recruitment and / or ongoing employment matters (HR team within within Marsh McLennan Companies: evaluate employees, or to consider them for promotion or raises, or transfers);
  • Moderation of the website (IT team and relevant business units: employees of within Marsh McLennan Companies will monitor the comments made on the website).
  • IT may process employee personal information and customer personal information in the course of managing systems or applications where access to such personal information is unavoidable.
  • Processing and storing the personal information collected, for Mercer Korea's purpose

Overseas Transfer (Outsourcing) of Personal Information

Your personal information may be transferred to any country in which we operate, including countries which may not have as robust a data protection regime, to achieve any of the purposes stated above and for systems administration. We have offices in more than 100 countries around the world, please click here for a list of our group companies to whom we may transfer your personal information. It is possible that your details or personal information collected may be passed to these offices – but only where you request that we provide services to you in another country. Personal information collected through this Site may be processed and stored in the United States or Australia. Specifically, we may transfer your personal information outside South Korea as follows:

Legal Basis for overseas transfer

Recipient
(Contact Info)

Country to which Personal Information is to be Transferred

Date and Method of Transfer

Items of Personal Information to be Transferred

Purposes of Use by Recipients

Period of Retention of Use by Recipient

 

Article 28-8 Clause ① of PIPA

 

Mercer LLC

(Email: privacy@mercer.com)

 

Australia

 

Through network at the time of collection

 

Name, Business email address, Company Name,

Business title, Phone number, Location and other personal information provided by you

 

 

Performance of services outsourced by Mercer Korea including maintenance and management of Data Center which stores all data

 

Retain and use until the purposes are achieved.

 

You can refuse the overseas transfer of personal information by contacting the privacy department and in such case, your access to our services may be restricted.

Retention Period and Destruction of Personal information

Once the Company has completed using your personal information for the purposes for which it was collected, the Company will immediately destroy such personal information. In addition, your personal information will be destroyed immediately upon your withdrawing your consent to the processing of your personal information, or requesting that your personal information be deleted.  However, in cases where the Company is required to retain certain items of your personal information to comply with relevant laws, the Company will retain such personal information for the period required by law.  During that time, the Company will use the personal information solely for the purpose of fulfilling its obligations under such laws.  The followings are major examples of such retention:

  • Books and material documents relating to the business and liquidation of the company: 10 years (Korea Commercial Code)
  • Slips of other similar documents: 5 years (Korea Commercial Code)
  • Records on handling consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce)
  • Website visit records: 3 months (Protection of Communications Secrets Act)

Procedure for Destruction: We will select personal information whose retention period has expired and destroy such information in accordance with applicable laws and our policies(including record retention schedule). Mercer Korea identifies the personal information for which a reason for destruction has occurred, and then destroys them with approval from the Chief Privacy Officer.

Method of Destruction: When deleting your personal information, we will take reasonable and technically feasible measures to ensure that the personal information is irrecoverable. Personal information in print media will be shredded or incinerated, while personal information in electronic files will be deleted in a manner such that the data will be irrecoverable.

What Steps Do We Take to Protect Your Information?

This Site and all information that you submit through this Site is collected, stored, and processed in the United States within Company-controlled databases. We restrict access to your personal information to those employees of ours, and our affiliates, and to those service providers who need to use it to provide this Site and our products or services. We have implemented physical, administrative, and technical safeguards to protect your personal information from unauthorized access. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our systems, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

Accessing and Correcting Your Information:

Keeping your information accurate and up-to-date is very important. Inaccurate or incomplete information could impact our ability to deliver relevant services to you. Please let us know about any changes that may be required to your personal information using the “contact us” feature of this website or by contacting us at privacyofficer.korea@mercer.com.

Rights of users and their legal guardians, and how those rights may be exercised

You have the right to request to view, have corrected or deleted, or have suspended the processing of your personal information or that of the minor (below 14 years) for whom you are the legal guardian.  Upon receiving such request, we will verify whether the request was submitted by yourself (and, if applicable, you are the legal guardian of the minor you claim you represent), and will take the actions requested unless we have a statutory basis for doing otherwise or other comparable grounds for refusing to take such actions.

If you wish to review, correct, update or delete the personal information you provided via this website, please contact us through the channels indicated in the section below.

External Links:

This Site includes links to other sites that are operated by organizations other than the Company. If you access another organization’s website using a link provided, the other organization may collect information from you.  The Company is not responsible for the content or privacy practices of linked websites or their use.  Once you have left this Site via such a link (you can tell where you are by checking the URL in the location bar on your browser), you should refer to those websites' privacy policies, terms of use, and practices to determine how they will handle any information they collect from you.

For Company Career Candidates

Please read our Candidate Privacy Statement posted on our careers websites, available at https://careers.mmc.com/.

Questions or Concerns?

If you have any questions, concerns, or complaints about this Privacy Policy, or our privacy practices in general, they should be directed to the Company at privacyofficer.korea@mercer.com or by contacting the Company at:

Legal, Compliance, and Public Affairs Department
Mercer korea Co., Ltd.
38 & 39 Fl. Three IFC, 10 Gukjegeumyung-ro
Yeongdeungpo-gu, Seoul, Korea 07326 

Remedies for Violation of Data Subject's Rights 

Where granted by applicable law, you may have the right to lodge a complaint with a competent data protection authority as a secondary measure.

  1. Personal Information Dispute Resolution Committee: 1833-6972 (www.kopico.go.kr)
  2. Personal Information Breach Report Center: 118 (privacy.kisa.or.kr)
  3. Supreme Prosecutors' Office: 1301 (www.spo.go.kr)
  4. National Policy Agency: 182 (ecrm.cyber.go.kr)

Privacy Policy updates

We may update this Privacy Policy from time to time. When we do so, changes in our Privacy Policy will be effective immediately. If you are a regular visitor to this Site, we recommend that you check this Privacy Policy on a regular basis.