A transformational change model – technology and business change 

The pandemic has accelerated the digital and technological changes that have emerged during the ongoing Fourth Industrial Revolution.

Organisations are focused on embracing change – adopting a transformational change model – and evolving their businesses through digitalisation, technology and data analytics. To achieve transformational change sustainably and effectively, they must acquire new, high-demand skills and nurture those who demonstrate them.

As part of our Transforming Engagement series, in partnership with the Reward & Employee Benefits Association (REBA), we explore how the innovation and creativity such dynamic collaboration can foster when humans, technology and machines work side by side.

Our report emphasises the care and investment needed when it comes to the people element of this collaboration to ensure the workforce is fully engaged and prepared for change, not harmed by it.

Technology change is business change: supporting today’s workforce for tomorrow’s technology is the third in our series that provides the context and practical steps needed to meet the challenge of transforming organisational culture into a culture that engages its employees and reduces its people risks.

As part of our ‘Transforming Engagement’ series with REBA, you can also explore our findings on people risk: why the need for change is urgent, and how to align corporate culture and human values.

How digital technology and automation will transform business models and operations over the next two years. At a glance, we found:

With more than half of employers expecting their organisations to undergo significant transformation, business leaders and HR teams need to be open to new and experimental ways of thinking to build sustainable organisations fit for the future.

Some of the changes sparked by the acceleration of digital technology and automation over the next two years are: