Health on demand report 

Woman smiling doing yoga on the floor, two children surrounding her playing
Caring employers have an advantage over those who put well-being in the workplace on the backburner.

Our employee well-being surveys have shown just how important healthcare for employees and well-being in the workplace has become. In our latest survey over 14,000 employees across the globe, we looked at how employers can impact positively on the health of their people. Do you know which benefits matter most to your employees now? Do you know how to best support them in this challenging environment?

Greater demand for benefits that meet real employee needs is driving a shift towards digital well-being and self-care.

The benefits employees want now – healthcare for employees

Our report identified five key trends as being the most important in helping deliver the corporate health and well-being benefits employees now want:
  1. Supporting healthcare for employees
    Supporting the moments that matter through comprehensive benefits enabled a quarter of employees to view their pandemic experience as positive, compared with just 11% of those with no benefits. This supports the role of benefits for boosting the resilience of employees.
  2. Providing healthcare for employees
    Providing varied and valued benefits made those employees with access to the most varied well-being resources 35 percentage points less likely to move elsewhere, 27 points more confident they can get the healthcare they need and 11 points more energised.
  3. Accessing well-being in the workplace
    Enabling digital access to healthcare will be valued by the eight out of 10 employees who want to use digital health solutions, such as video calls to their doctor and well-being apps that help them find healthcare support and self-manage conditions.
  4. Using workplace stress statistics as an investment opportunity
    Investing in mental health is seen as extremely or very important by one in two employees (50%). A quarter (24%) of employees say they are worse off than before the pandemic and one in five (20%) say they feel more isolated.
  5. Making well-being in the workplace affordable
    Delivering benefits equitably will be essential to eliminating disparities, such as lower-earners who are less able to access benefits. Overall, 24% of employees report they are not confident they can afford the healthcare they need.
Find out more about the five key trends identified, including how you can use these insights to create a benefits program to boost employee well-being, loyalty and engagement.
Employee well-being has never been higher up the agenda. Following the pandemic, the latest of our employee well-being surveys shows how companies who take well-being in the workplace seriously have an advantage over those who don’t.
Chris Bailey

Partner and UK&I MMB Leader, Mercer Marsh Benefits

Health on Demand: Delivering the benefits employees want now
Download our report to find out more about the five key trends identified, including how you can use these insights to create a benefits programme to boost loyalty, engagement and well-being in the workplace.
Download the report

Employer support matters

During the pandemic, employers proved they could make a meaningful difference.
62%
Of employees, who reported receiving good or very good support during the pandemic, feel their employer cares about their health and well-being
44%
Of employees, who reported receiving good or very good support during the pandemic, are less likely to leave their job as a result
77%
Of employees, who reported receiving good or very good support during the pandemic, feel energised at work
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    Discover our findings

    Explore our in-depth findings to discover more about the three key trends identified, and how employers can best meet their employees’ evolving needs.