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Workplace Wellbeing Consultancy

At Mercer Marsh Benefits we design and deliver workplace health and wellbeing solutions to help reduce sickness absence, improve productivity, supporting employee wellbeing and improving overall health.

From occupational health expertise and absence management to mental health support and return-to-work programs, our team of clinical, occupational, and public health experts help you build healthy workplace practices, safer workplaces and develop an improved workplace culture.

 

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Our services

  • Occupational health (OH) services

    ✔ Provider reviews and support in ensuring adequate OH provisions within your organisation.

    ✔ Provider network management and accreditation.

    ✔ Guidance on health-related legislation and support in upholding your duty of care (not a substitute for legal advice).

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  • Sickness absence management

    ✔ Standardised absence workflows and early triage.

    ✔ Manager training and escalation protocols.

    ✔ Priority case management for complex/long-term absence.

    ✔ Policy review and HR/payroll system integration.

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  • Health and wellbeing strategy consulting

    ✔ In-depth analysis of the unique health risks within your organisation.

    ✔ Tailored, data-driven, clinical support in creating a wellbeing strategy that supports your people and organisational goals.

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  • Mental health training & support

    ✓ Employee Assistance Programs.

    ✓ Digital therapy and Cognitive Behavioural therapy options.

    ✓ Manager and leader mental-health training.

    ✓ Guidance on awareness campaigns and peer-support channels.

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  • Employee wellbeing programs

    ✓ Workforce needs assessment and strategy alignment.

    ✓ Targeted wellbeing campaigns (resilience, lifestyle).

    ✓ Engagement communications to help drive uptake.

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  • Absence and wellbeing analytics

    ✔ Dashboards and key performance indicator tracking (days lost, time to return to work).

    ✔ Return-on-investment and cost-avoidance modelling for preventative and early intervention services.

    ✔ Data-driven prioritisation of interventions.

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Popular solutions

  • HERO Scorecard©

    The International Health Enhancement Research Organisation (HERO) Scorecard© is a benchmarking and assessment tool that measure how your efforts align with industry best practices and provides a comprehensive framework to help you assess maturity and prioritise action.

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  • People Risk Modeller

    A valuable tool for organisations to improve employee health and wellbeing by analysing demographic data, health claims, and lifestyle factors to ensure resources and spend deliver impact and ROI, helping benefits teams make informed decisions.

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  • Benefits Mapping Activities

    Helps employers map their benefits and value-added services so employees can quickly find the right care and support when they need it and improve access to the right pathways at the right time.

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Why do you need workplace wellbeing consultancy services?

Our clinical consulting team will work with HR leaders, health and safety management teams and wellbeing stakeholders to help identify and mitigate health risks, leading to potential cost-saving and possible health optimisation for your business.  Our Workplace Health consulting team leverages extensive knowledge of Occupational Health, mental health, public health and risk management to help your people thrive and supports mental wellbeing at scale.

Common HR challenges we help solve

  1. High absence and no consistent case management — lack of standardised absence workflows and return‑to‑work processes.
  2. Fragmented or unused mental‑health, stress and wellbeing support — services exist but uptake is lacking and poor mental health outcomes persist.
  3. Siloed health data and weak compliance oversight — absence, clinical and benefits data aren’t integrated to inform decisions.

What this could deliver for your business

  • Lower short and long term sickness absence through early intervention and case prioritisation.
  • Faster, safer return to work with phased plans and manager-led support.
  • The potential for reduced Private Medical Insurance and protection claims due to effective early intervention and case management.
  • Higher employee engagement, retention and on the job productivity.
  • Clear, finance ready reporting on wellbeing ROI and absence trends.

Speak to our friendly team

Simply tell us a bit more about yourself and a member of the team will be in touch. 
Get in touch

Frequently Asked Questions

Start with data: review absence trends, hotspots by team/role, and trigger points. Combine early clinical triage, proactive case management for complex absence, return‑to‑work training for line managers, and targeted wellbeing interventions (mental health issues, ergonomics). Set clear KPIs (days lost, time to return, cases closed) and report outcomes monthly to HR and Finance. These steps can help reduce sickness absence when supported by leadership and good data.

Employer‑facing occupational health includes pre‑employment and fitness‑for‑work assessments, health surveillance, clinical triage, workplace risk assessments, and employer reports. We scope the right delivery model (virtual, regional provider network, on‑site clinic) and help manage accreditation and recordkeeping. 

Follow a predictable pathway: case intake and clinical assessment, individual return plan (phased hours/duties), documented reasonable adjustments, manager check‑ins, and clear exit criteria. Provide manager scripts and HR templates and track each case against milestones to help reduce relapse and long‑term absence.

Build a layered approach: primary prevention (manager training, workload design), early support (clinical triage, EAP, digital CBT), targeted interventions (therapy pathways, case management), and crisis/acute care. Include workplace mental health support awareness campaigns, manager capability building, and linkage to benefits and clinical providers with measurable uptake and outcome metrics.

Use early clinical triage and an occupational‑health assessment, agree reasonable adjustments through an interactive process, assign a case manager to coordinate care and monitor progress, and document outcomes. Review regularly and link to absence/benefits data to measure impact.

We partner with UK employers to create practical, measurable plans - bringing corporate wellbeing consultancy support and an experienced wellbeing consultant to help embed wellbeing into day-to-day ways of working. This can include leader and manager training sessions delivered in person or virtually, guidance for leadership, and actions that help strengthen psychological safety and promote psychologically safe workplaces. We also help shape an inclusive workplace and consider social wellbeing, so initiatives support performance while helping improve employee wellbeing.

Managers are key to early support and sustainable change: we help build manager confidence, clarify escalation routes, and align resources so people can achieve safe, timely support. Where appropriate, we can help organisations introduce and support mental health first aiders alongside clinical pathways.

Mercer Marsh Benefits is a trading name used by Mercer Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 121935). Mercer Limited is registered in England and Wales (Registration Number 984275). Registered Office: 1 Tower Place West, Tower Place, London, EC3R 5BU. 

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