The future of work: Rethinking workforce optimisation 

With 75% of companies planning to adopt AI-driven work automation by 20271, businesses can’t afford a ‘wait and see’ approach.

Advancements in AI, demographic shifts, and evolving employee expectations are redefining work itself. 
At the centre of this shift is workforce optimisation: the strategic redesign of work in order to unlock greater value for both people and performance. This involves two core elements:
  1. Work design
    Physically redesigning work to remove repetitive tasks, automate low-value processes, and enable people to focus on higher-impact activities.
  2. Talent deployment
    Breaking down silos to enable a dynamic, skills-powered approach where work flows to the right people, and people to the right work.
It’s not a quick fix. Workforce optimisation demands long-term thinking, grounded in strategic planning, accurate data, and intelligent technology.
Is your organisation equipped to support a skills-powered approach? Discover how to encourage cross-functional collaboration, support workforce agility, and rethink performance incentives to drive transformation.

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Footnote

1.  Source: World Economic Forum

Authors
Paul Habgood

- Partner, Workforce Transformation

Daniel Imbeault

- Partner, Talent Strategy

John Ambridge

- Senior Principal, Reward and Talent

Lisa Trewhitt

- Principal, Reward and Talent

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