Employee benefits and technology trends research
The future of benefits technology is centralising, personalising, and building your AI advantage
As technology advancements continue to drive organisational strategies, employers are adopting innovative benefits technologies to modernise employee benefits delivery and keep pace with the future workforce.
Our recent survey of over 400 employers and 3,000+ employees worldwide, revealed that 65% of employers view HR technology as the biggest driver of changing benefit priorities in their organisations. Central to this evolution are three core themes:
- Employers are moving towards centralised benefits platforms that streamline administration, improve data integration, and enhance the employee experience.
- Employers are personalising their benefits offerings to better meet diverse employee needs across age, life events, and individual preferences.
- Employers are integrating AI into their benefits strategies, specifically to enhance analytics and insights, deliver a personalised benefits experience, and provide proactive support for employees such as burnout detection.
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Key Insights from the Benefits Technology e-book
Personalised benefits, connected technology, and trusted AI can help employees find and use the support they need—improving engagement, wellbeing, and value.
Discover how integrated benefits technology and AI-powered insights can simplify decisions, deliver timely guidance, and help HR improve adoption.
of employers have already centralised their benefits or plan to do so within the year.
of employers currently using AI and nearly all planning to implement it soon.
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Discover key developments in benefits technology that are reshaping the employee experience and organisational strategies.