Want AI-Driven Productivity? Redesign Work
As organisations strive to remain competitive and innovative, harnessing the power of artificial intelligence (AI) has become essential for driving productivity and operational excellence.
Merely deploying AI and training employees to use it has proven to be insufficient in transforming work and generating a return on the investment in technology. Leaders must deconstruct existing jobs and processes, redeploy work and reconstruct new operational frameworks around machine capabilities.
Published by MIT Sloan Management Review, "Want AI-Driven Productivity? Redesign Work" by Ravin Jesuthasan explores how work can be redesigned to maximise the benefits of AI and related technologies. This article:
- Emphasises the need for leaders to rethink traditional roles and processes to fully leverage AI's capabilities for enhanced productivity and efficiency.
- Features a compelling case study of a global financial services company that redesigned its work to successfully integrate AI to exponentially improve customer service, reduce operating costs and increase productivity.
- Outlines five actionable steps for organisations to redesign work in the intelligent age, highlighting the importance of leading with the work, leveraging the entire technology stack and fostering a culture of continuous reinvention.
Many companies remain trapped in outdated work models and processes. Work is still structured according to rigid job roles rather than as a fluid system of tasks that can be both tackled and optimised across human and machine capabilities.
Want AI-Driven Productivity? Redesign Work
Want AI-Driven Productivity? Redesign Work
We invite you to download and read the full article to discover how your organisation can leverage AI to unlock new levels of productivity and growth.
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