Healthcare industry

The healthcare industry is challenged with the complexity of trying to balance rising costs with attracting & retaining talent. Mercer provides a holistic approach to health & benefits, retirement & other HR solutions to give you an edge.

Having a Health Workforce

According to our Inside Employees’ Mind Survey, only 60% of employees say “The workload my organization expects for my role is unreasonable. Workloads, among a variety of factors, are causing high levels of stress among healthcare employees. Here’s some of the top concerns among healthcare employees:

According to our recent Inside Employees’ Minds Survey, covering monthly expenses remains the #1 issue healthcare employees are thinking about – followed by the ability to retire.

Excessive overtime and stress leads to burnout and is costly. Healthcare worker burnout is at all-time highs, well into “danger zone” and eroding further. Our data shows that 49% of healthcare employees are feeling exhausted.

Healthcare employees are still struggling to meet their mental health and well-being needs – with 40% reporting their workday as chaotic and 42% saying they feel overwhelmed. Nearly half of healthcare employees have also indicated feeling exhausted at work.

Mercer's approach

We understand the importance of increasing the healthcare workforce capacity. Our consultants and solutions can help your organization in a variety of ways, including:
  • Attracting and retaining a complex, diverse workforce

  • Engaging the workforce

  • Managing costs and adding value

  • Evolving with the business and market


We are successfully partnering with more than 1,000 healthcare clients across all healthcare sectors. Explore our range of healthy outcomes: Benefits Design and Strategy; Actuarial, Data Analytics and Reporting; Vendor Procurements, Renewals and Management; Benefits Administration; Day-to-Day Program Support; Benefit Programs; Health Management and Wellness.

Optimize your Benefits

Learn if your organization would benefit from a Complimentary Benefits Optimization Assessment.

Complete our questionnaire.

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