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Improving health outcomes

Employers have the collective influence to improve health outcomes. Successful efforts to personalize the experience, pay for value, drive to quality and embrace disruption have resulted in progress. Facing the impact of market forces accelerated by COVID-19, employers now need to derive greater value from health and benefits programs. It is time for employers to rebalance the quality vs. cost equation, and reinvent for value. We can help.

With the insight on what’s driving claims, your employee benefits consultant will work with you to minimize risk, manage overall spend and contain costs. Not only by harnessing our strong relationships with insurers to secure favorable terms, but by also helping you to prioritize plan design, health risk management, financing, administration, vendor management and governance changes. Our benefits administration systems and benefits communication services can help you further increase your return on investment.

Drive innovation with specialty solutions

Employers are responsible for the health coverage and well-being of millions of Americans. 180 million people are provided health coverage through employers (more than half of the US population) and employers spend $880 billion on healthcare. 

Now is the time to derive greater value from health and benefits programs.

High Value Care

High Value Care (HVC) means healthcare services that deliver quality care to the patient with an exceptional experience, while also effectively managing costs for the member and the plan.

Mercer brings innovative solutions to improve your cost position and reduce risks, while simultaneously, improving quality and the employee experience.

Our health and benefit solutions

As an employer, you have the power to improve our healthcare system. With a focus on reimagining employee health and benefits, you can make a meaningful difference. At Mercer, we’re helping companies like yours do just that.
  • Employee benefits plan strategy & design

    We apply a considered approach to helping you articulate your program objectives and benefits roadmap. Whether your focus is reducing costs, competing in the war for talent or boosting employee wellbeing, we’ll ensure your benefits program is fit for purpose.
  • Employee benefits broker services

    Our market-leading employee benefits brokerage services can help you secure the right benefits solutions at the right price. We’ll also offer suggestions for smarter benefits that reduce your risk profile and claims to keep plans sustainable. 
  • Employee benefits analytics & insights

    If you want to improve well-being, manage costs or retain employees, robust employee benefits analytics will inform strategic thinking. Our market-leading tools help you harness your employee benefits data.
  • Employee benefits communication

    The right benefits communication strategy will boost employee engagement, helping you to attract and retain talent. Our end-to-end employee benefits communication solutions include branding, messaging and communication tools.

Engaging employee benefits solutions

Workforces everywhere are increasingly multigenerational, diverse and global. Our Health on Demand research found that the more varied the benefits you offer, the more loyal, engaged and energized your workforce will become.

Critical to meeting these demands, is introducing automated benefit admin solutions. Not only does this reduce the administration burden on teams, but digital tools enable programs to be tailored to employees’ unique needs and interests.

Our employee benefits consultants, with deep expertise at both a global and local level, are not tied to any specific solutions. This means we can help you build a strategy and select the programs and vendors that are right for you, wherever you’re based.  

Employee benefits solution challenges

Navigating the increasingly complex world of employee benefits, people risk and employee benefit cost management, requires addressing the following issues. 

Soaring inflation and medical costs means employers need to carefully manage employee benefits spend to ensure they are affordable for organizations and employees alike. We’ll help you design plans for value; this means designing plans to maximize health quality and accessibility to reduce wastage while also managing underlying health risk, leveraging economies of scale and making sure benefits are delivering a return. Our benefits analytics, audits and benchmarking tools are designed to help. 

We help you put in place governance structures and automate and simplify HR processes with a range of digital solutions. This leverages our local market and global knowledge to ensure your benefits remain compliant and effective. 

What gets measured gets managed, so it’s important you understand your risk and what’s driving sickness absence and health claims. Our tools allow you to track absence rates, claims, costs, and the impact of interventions. We can also help you assess predominant health risks to inform your employee benefits strategy.

Employees want to work for employers that make them feel valued and cared for. The skills shortage means that meaningful, personalized employee benefits are now vital for attracting and retaining the talent needed for business success.  

Engaged employees are not only more loyal to their employers, but they are also more productive. Critical to this is increasing choice, with flexible benefits and digital administration, so everyone feels like there is something for them.

Employee benefits solutions you can trust

MMB is at the forefront of delivering employee benefits consulting to inform your employee benefits strategy. Our employee benefits solutions give you access to an experienced team of brokers and consultants that will take the time to understand your business, as well as respond to requests and provide information needed to inform decisions, be this locally, regionally or globally.

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