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Voluntary benefits

Learn how to achieve your business objectives through voluntary benefits, while maximizing value and impact with your employees.
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Better voluntary benefits through strategy, insight, and execution

Voluntary benefits are an important part of a competitive total rewards strategy, helping employers attract and retain talent while supporting employee well-being and financial wellness. Leading organizations are taking a more tailored approach, offering choice and flexibility to meet employees’ needs at different stages of life.

When designed thoughtfully and delivered seamlessly, voluntary benefits can strengthen employee satisfaction, improve the overall experience, and help employers stand out in a competitive market.

Bringing design and delivery together

The value of a voluntary benefits program is realized when strategy and experience reinforce each other — when offerings reflect workforce needs and employees can navigate them with confidence.

Design

Shaping a program employees value and use

At Marsh, our design process begins with a clear view of where your program stands today, how it is performing, and whether it is helping meet your business goals and employee needs. We partner with clients to conduct a comprehensive program review that brings together benchmarking data, industry trends, marketplace insights, usage data, and survey feedback.

This gives us a clear picture of how the current offering is working and where there may be opportunities to strengthen it. From there, we help identify meaningful gaps and next-step opportunities — whether that means refining plan design, improving competitiveness, or building a more scalable program for the future.

For more detail on how Marsh approaches this work, please contact a Marsh expert

Delivery

Turning a strong design into a strong experience

At Marsh, we believe a strong voluntary benefits design should be matched by a delivery experience that is simple, connected, and supportive. Even well-designed programs can lose impact when employees encounter difficulties during enrollment, life events, or day-to-day administration. Our delivery approach helps employers create a more consistent benefits journey — one that is easier to navigate, easier to support, and better aligned to the needs of both the organization and its people.

Marsh Choice is our delivery model for creating that journey, and includes:

  • Enrollment integration that reduces friction and supports accurate elections
  • Cohesive, multi-channel communication that builds clarity and trust
  • Dedicated support for employees who want guided help
  • Consolidated billing to reduce administrative work

Learn more about Marsh Choice.

Resources

  • Watch a recent webinar

    Hear from the voluntary benefits team on trending topics.

  • Auto/Home CHOICE program

    Learn more about Marsh's auto and home insurance solution.

  • Managing long-term care costs

    Rising healthcare and long-term care costs: Understanding the growing financial burden on employers and employees.
Related solutions
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Let's get started

Learn more about how Marsh can help create your customized voluntary benefit solution for your business.
Need help? This form is for sales inquiries only. For all other questions, including benefits or account support, visit our Contact Support page.
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