We're evolving. Mercer is now part of the new, expanded Marsh brand

Build the workforce your business needs — today and for what's next.

Workforce strategy is business strategy. We help organizations design the jobs, careers, skills, and structures that power performance — and transform HR to keep pace in an AI-driven world.

The way work gets done is evolving rapidly.

AI, shifting business priorities, and evolving employee expectations are transforming how work gets done and what organizations need from their people. To keep pace, leaders need practical solutions that help them align talent, organization, skills, and HR with business strategy. Whether you are redefining your workforce, strengthening critical capabilities, or modernizing how HR supports the business, we help you take action with confidence.

Workforce strategies that drive your business forward

Your people strategy and programs should drive business results — not just manage headcount. A well-aligned workforce approach accelerates transformation, improves agility, and ensures the right talent and capabilities are in the right place at the right time.

Core questions and how we help

Analyze workforce supply, demand, skills, and risks to understand whether your current and future workforce can support growth, transformation, and operational goals.

Define roles, modernize job families, identify critical skills, and build a future-ready job architecture that reflects how AI is reshaping work.

Develop your HR strategy, operating model, and technology roadmap to build a function that is strategic, efficient, and AI-ready.

Apply change management, leadership alignment, and employee communication strategies that drive adoption, reduce resistance, and accelerate results.

Use employee listening strategies to capture meaningful workforce insights, identify the issues that matter most, and turn feedback into targeted actions that strengthen engagement, trust, and performance.

Navigate the people complexity of M&A and divestitures with workforce integration planning, culture alignment, and organizational design support.

Design and deliver talent management practices — from assessment to development to mobility — that build capability, engagement, and retention.

Experience our difference: Integrated expertise, proven at scale

We bring together proven methodology, deep consulting experience, and AI-powered innovation – supported by the world’s most comprehensive workforce database. Our industry-focused expertise helps you deliver HR function and workforce strategy with confidence.

Build the job architecture foundation for an AI-enabled workforce

A modern, simplified job architecture helps you understand the roles in your organization, how work is structured, how jobs compare to one another, and how skills connect to workforce needs. We help you build a future-ready and agile job architecture and job evaluation framework that helps you navigate the rapidly evolving future of work with:

·  Greater organizational agility
·  Fairer pay decisions
·  Clearer job families and levels, linked to critical skills
·  Better workforce planning
·  Stronger talent and skills mobility

Solutions to help you build and execute across the full workforce agenda


Our latest perspectives 

Explore our insights on how to build a future-ready workforce and transform HR for an AI-enabled world.

    Ready to learn more? 

    Get in touch with our team