Healthcare consulting

Change and uncertainty in healthcare are the new norm. Thousands of organizations choose Mercer as their ally to devise innovative solutions that can control costs, strengthen employee engagement and improve health outcomes. We’d like to do the same for you.

Go from strategy to action with a disciplined approach

Whether you’re driving HR and benefits strategy for a Fortune 500 company or a midsize nonprofit, we can help you advance your goals.

Our unique, five-step consulting starts with understanding your objectives and goals. With your data and our deep knowledge of the market and benefits programs and vendors, we customize a strategy that’s right for you and your people. Using our established processes and proprietary tools, we design and implement the solutions you select.

How we help

Just as important, we rigorously measure outcomes to make changes that keep you on a path to achieving your goals. In our experience, four critical areas can make a meaningful difference:
  • Pay for value

    The new approach to benefits is about paying for outcomes, not transactions. As an example, Mercer Health Advantage can help companies save up to 15% in healthcare costs.
  • Drive to quality

    Help your employees get the care they need when they need it. At the same time, protect your bottom line by leveraging tools that provide a wide-angle view of developing challenges.
  • Personalize the experience

    Use data and analytics in completely new ways to personalize health and benefits.
  • Embrace disruption

    Together, we discover and unleash new, exciting approaches to digital health and other innovative solutions that are disrupting the status quo in health and benefits.

Our solutions:

Healthcare is complex. Costs are rising. Your people want more — and savvy organizations offer it. Mercer works as an extension of your team to analyze your goals, employee needs and risk, and deliver customized solutions that provide long-term value.

Stewarding your employee health and benefits program demands rigor and discipline. Seeing what’s on the horizon requires wide-ranging vision, along with the relationships to make sense of new and established offerings.

Organizations need a partner who can evaluate the big picture but also support your team year-round. Our licensed, local brokers develop and manage:

Employers are responsible for the health coverage and well-being of millions of Americans. Healthcare is a highly valued employee benefit, and it’s one of the biggest items in any organization’s budget.

As an employer, you have the power to improve our healthcare system. With a focus on reimagining employee health and benefits, you can make a meaningful difference. At Mercer, we’re helping companies like yours do just that.

Meet disruption head-on and drive change by modernizing your health and benefits strategy.

Specialty solutions address the biggest problems in healthcare and benefits. Our broad slate of solutions enables you to choose and customize answers to your organization’s needs.

We’ll help you develop a thoughtful, relevant benefits strategy focused on what your workforce needs today, along with innovations that keep you competitive and help you stay ahead of tomorrow’s challenges:

Staying on top of healthcare and benefits trends is tough. Benefits require year-round action, from planning through enrollment, education and support. We put guidance, strategic expertise, technology tools and benefits counselors on deck 365 days a year.

Engaging employees to lead healthier lives and play a role in managing their benefits doesn’t happen just during open enrollment. As an employer, you need tools and resources to benchmark your position and create your path. And your employees and their families need a better experience to manage their benefits, make smarter decisions and lead healthier lives throughout the year. With Mercer’s solutions that combine consulting, brokerage and technology, you can do just that.

With specialists in the areas of actuarial, clinical and behavioral health, informatics, policy and operations, and in pharmacy, we are thoroughly prepared to help states with a comprehensive approach not available elsewhere.

Mercer Government began in 1985 providing actuarial services to state Medicaid programs. We now provide the broadest range of Medicaid consulting services in the solar system. Partnering with 45 states, for over 35 years, has provided us with the opportunity to share state experiences in helping state programs and those they serve. We are proud of the longevity in service to our clients, along with the breadth and depth of services provided.

Client results


average 2+ year benefits cost increase vs. 6.6% national average1

Mercer has excelled in bringing fresh perspective and new ideas to our plans and company benefits. They are a collaborative partner who challenges our thought and planning process to encourage meaningful change and updates. We appreciate their responsiveness, support and in-depth knowledge of the industry.
VP of HR, 150 aaEmployee Professional Sports Franchise

Healthcare insights

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