Key to productivity and business agility: Leveraging data on frontline workforce skills 

Key to productivity and business agility: Leveraging data on frontline workforce skills

Originally published by Kahuna Workforce

Shifting global operations, competitive pressures, and macroeconomic variables have intensified the need to obtain precise skills data on frontline workforce capabilities and utilize it to increase worker productivity, business agility, and resilience. Strategic insights gained from the data can empower business leaders to drive effective workforce planning, compensation alignment, retention, and labor market responsiveness.

While frontline workforce skills data carries significant business potential, results do not come easily. The common barriers many organizations face involve capturing and maintaining the data, then properly leveraging it.

Working in tandem, Kahuna Workforce Solutions and Mercer® overcome these barriers by enabling a fit-for-purpose technology platform and a cohesive strategy around managing and leveraging frontline workforce skills data. The two companies help organizations realize the significant business value of viewing the workforce as a whole while reskilling and upskilling, improving retention, redesigning and optimizing job roles, and much more.

This white paper offers a deep understanding of the challenges and dramatic benefits involved in tapping into frontline workforce skills data for the success of an enterprise and its workers:

  • Why efforts to improve business agility must not overlook the front line
  • The value of focusing on skills and utilizing frontline workforce skills data
  • Prerequisites for effective skills-based technology systems
  • Kahuna’s ability to obtain, maintain, and leverage operational-level data
  • Mercer’s role in delivering data-driven strategic insights for HR and business leaders
  • Practical use cases involving reskilling and upskilling, adaptability, and job optimization
About the author
Andre Rooks

Partner, Talent and Rewards

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