Four critical attributes for leadership
Uncover the four top leadership qualities critical to the future of work and the development of executive rewards strategies.
In the wake of COVID-19, organizations are coming to grips with a new—and in some cases transformed—shape of work. The challenges of 2020 accelerated essential conversations about how we work and how we define and measure success. Smart organizations are using this moment to reflect on and reshape their business model, culture, and goals.
An organization’s ability to adapt to the new shape of work is only as good as its leadership. The challenges of the future still require traditional leadership competencies such as business acumen, strategic thinking, and leading change. But we find four attributes are especially important to fostering purpose-driven organizations, and achieving sustainable performance.
These leadership capabilities should be increasingly emphasized by Boards, CEOs, and CHROs in leader selection, development, executive rewards, and succession planning:
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Emotional intelligence:authentic caring, empathy, and the ability to connect emotionally with a wide range of stakeholders.
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Digital savvy:accelerating the digitalization of work, product design, and the use of technology to enable new business models.
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Inclusive social responsibility:taking a broader view of business strategy and leadership style, designed for longer-term sustainability.
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Adaptability:adapting behavior and approach in response to changing circumstances.
To bring a company forward, organizations must understand the greater purpose of what they are doing. You need results to deliver a successful future, but you must begin by finding a balance of empathy and economics—of caring and maximizing impact.
CEO
Partner in Mercer’s US Talent and Strategy business