Talent & transformation
Organization design
Mercer’s organization design consulting can help you transition from a traditional multilayered organization to a simple, agile and distributed structure.
Embrace change: It is here to stay
In a time of extraordinary, never-ending change, organizations need to keep up with new challenges and ways of working.
According to Mercer’s 2022 Global Talent Trends report, 97% of organizations are planning significant transformation this year, and 85% of companies are co-creating new employee experiences with their people.
Effective change management helps transform the unsettling to something that feels more natural and routine. It addresses the logical and emotional aspects of change through a purposeful and connected change experience journey. Targeted interventions then lead to greater commitment and adoption.
At Mercer, we believe individuals don’t resist change but rather being changed. It is essential to focus on the employee perspective when developing a change management approach. Thoughtful change management can reframe perceived threats and shift the focus from challenges to opportunities — or simply acceptance of the new realities the change creates.
Change isn’t about the tools — it’s about the people who deliver it.
Mercer Partner and Change Consultant
Five dos and don’ts of change management
-
Don’t shortcut the process because it’s hard or uncomfortable.
-
Do create a people-centered approach.
-
Do engage key stakeholders early and often.
-
Don’t confuse change management with project management.
-
Do collaborate with Mercer to get meaningful results.
Put people at the heart of change
In our new point of view, Embrace Change: It Is Here to Stay, we detail these dos and don’ts, outlining:
-
How people process change
-
A flexible, five-lever framework that helps organizations create sustainable change
-
A specific example of how Mercer collaborated with a client to drive culture change
Related solutions
-
-
Reward trends
Employee experience design
Mercer’s employee experience design uses design-thinking principles to define and shape solutions to meet your people’s needs more effectively and to bring out the… -
Employee well-being
Employee communication
Using high-impact communications built on the newest digital technologies, Mercer helps companies make meaningful connections with employees about their careers,…
Related insights
-
Roundup: Employer resources on tax deduction for overtime
On July 4, 2025, the president signed the “One Big Beautiful Bill,” which includes a federal income tax deduction on nonexempt workers’ overtime pay covered by the… -
Roundup: Global employer resources on artificial intelligence
Artificial intelligence is becoming a permanent feature of the workplace and poses challenges/considerations as it reshapes work. This roundup provides general… -
Skills-powered organizations
Work, reimagined
How Mercer is helping organizations stay ahead with work design.
Download the point of view
Discover how to develop and implement a successful change management approach that puts people at the heart of change.
Speak with a specialist
Contact a consultant
