Disruption and renewal in a post-COVID world 

Gain critical insights and lessons learned as we navigate the COVID-19 pandemic. Reinvent your future-of-work preparedness plan to make it more relevant and inclusive to ensure your organization is ready for the new shape of work.

As organizations navigate through COVID-19, the concept of the new normal inches closer to reality — prompting a shift in thinking about the future of work. From remote work policies to virtual leadership, there is no doubt that the pandemic has changed the shape of work.
In collaboration with the World Economic Forum (WEF), Resetting the Future of Work Agenda: Disruption and Renewal in a Post-COVID World, shares critical insights and lessons learned from the COVID-19 pandemic response, including workforce-related best practices from more than 80 chief human resources officers (CHROs) at leading global employers. This report provides organizations with an overarching view to addressing the future of work through the five imperatives.

Five imperatives for resetting the future of work agenda

  • Transform organization design and work design
    Transition into a more simple and agile structure, moving away from traditional multi-layered organizations.
  • Cultivate health and well-being
    Support the total well-being of employees with dedicated programs for physical, social, financial and mental well-being
  • Align new technology and skills
    Embrace the necessary integration of technology and skills to transform the workplace
  • Build human-centric leadership culture
    Adopt a people-focused approach when connecting with workers.
  • Embrace stakeholder capitalism
    Integrate the elements of a socially responsible and sustainable ecosystem by ensuring equitable sharing of risks and rewards between employees and organizations.
Source: World Economic Forum and Mercer, 2020.
Forward-thinking organizations will take proactive action on reimagining how work, the workplace and the workforce will look in the medium to long term so they can begin making the necessary adjustments and investments today. Now is the time to reinvent your future-of-work preparedness plan to make it more relevant and inclusive, ensuring your organization is ready for the new shape of work.
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