Benefits Benchmarking: Case Studies

See how Mercer assists companies in assessing and strengthening the benefits portion of their total rewards package, delivering benchmarking reports on Retirement and Savings, Health and Group, Paid Leave, Life/Disability, and Work Life Benefits.

Select one of the case studies to see benefits benchmarking in action

Local electrical and gas municipality serving a population of more than 1.3 million customers across more than 90 counties. Read more
Large healthcare system with a network of hospitals, outpatient services, assisted living, and long-term care facilities. Read more
Compensation and Benefits positioning for 16 of the largest automobile manufacturers with US operations. Read more
Large healthcare organization with union and non-union employees working in 7 states. Read more

Case Study:
Electrical & Gas

Local electrical and gas municipality serving a population of more than 1.3 million customers across more than 90 counties

Challenges

Desired data to use for both 2021 union negotiations and broadbased benefits planning
  • Actions

    • Representation across Mercer's Health, Wealth and Career business
    • Input across four Career teams: Benefits Benchmarking Group (BBG), rewards consulting, data analytics, and surveys/products
    • Leveraged the power of Mercer to strengthen participation
    • Provided “living data” or data the client could interact with to solve for all scenarios they encounter
  • Results

    • Developed 2 custom online surveys - One for Total Rewards (pay and benefits) and one for Benefits only
    • Identified healthcare and general industry peer lists (covering 10 regions)
    • Provided total remuneration at the job level and pay neutral employer-provided relative values plus plan provision data

Case Study:
Healthcare System

Large healthcare system with a network of hospitals, outpatient services, assisted living, and long-term care facilities

Challenges

Understand competitive market positioning for Compensation and Benefits to assess strengths and weaknesses of all programs
  • Actions

    • Career compensation benchmarking review and analysis project
    • Benefits information included to assess competitive positioning, but focus was not on redesigning plan provisions
    • Assessment spotlighted areas with gaps to market and misalignments with current Employee Value Proposition (EVP) strategies
  • Results

    • Identified regional healthcare and general industry organizations within existing
    • Reported competitive positioning for total benefits with insights of rank and index by plan
    • Leveraged standard profiles to assess lead/lag market positioning by profiles/personas

Case Study:
Manufacturing

Compensation and Benefits positioning for 16 of the largest automobile manufacturers with US operations

Challenges

Obtain compensation and benefits insights ensuring competitive positioning
  • Actions

    • Representation across Mercer's Health, Wealth and Career business
    • Input across four Career teams: Benefits Benchmarking Group (BBG), rewards consulting, data analytics, and surveys/products
    • Leveraged the power of Mercer to strengthen participation
    • Provided “living data” or data the client could interact with to solve for all scenarios they encounter
  • Results

    • Developed 2 custom online surveys - One for Total Rewards (pay and benefits) and one for Benefits only
    • Identified healthcare and general industry peer lists (covering 10 regions)
    • Provided total remuneration at the job level and pay neutral employer-provided relative values plus plan provision data

Case Study:
Union & Non-Union Healthcare

Large healthcare organization with union and non-union employees working in 7 states

Challenges

Desired data to use for both 2021 union negotiations and broadbased benefits planning
  • Actions

    • Representation across Mercer's Health, Wealth and Career business
    • Input across four Career teams: Benefits Benchmarking Group (BBG), rewards consulting, data analytics, and surveys/products
    • Leveraged the power of Mercer to strengthen participation
    • Provided “living data” or data the client could interact with to solve for all scenarios they encounter
  • Results

    • Developed 2 custom online surveys - One for Total Rewards (pay and benefits) and one for Benefits only
    • Identified healthcare and general industry peer lists (covering 10 regions)
    • Provided total remuneration at the job level and pay neutral employer-provided relative values plus plan provision data
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