Transforming for a human-centric culture

Move beyond buzzwords and explore the dynamics of a human-centered transformation.
In this chapter of The Human-Centric Enterprise, developed by Mercer and Thinkers50, Kai Anderson delves into a new mindset around transformation, emphasizing the power of people as the nucleus of change. The chapter scrutinizes key shifts from traditional business paradigms to a more employee-centric, cooperative and future-focused approach. And it explores how companies can constructively harness feedback, demolish silos and foster a continuous learning culture to drive innovation and agility.
Four key cultural components of human-centered transformation
Human-centered transformation sets itself apart from the traditional approach by centering people. Here are a few core qualities to putting humans at the center of cultural transformation:
- North Star driven – aligning on the future state
- Co-created, not top-down-directed
- Capability-focused and enablement-driven
- Practiced, not just preached
Amid the challenging terrain of transformation, leaders can successfully navigate change, learn from failure and prepare their organizations for more resilient, sustainable growth.
To succeed, transformation must put humans at the center of work — but organizations must first engage in some key paradigm shifts that challenge the status quo.
A conversation with Kai Anderson
Transformation Lead International