Ryan Malkes, a seasoned Gen AI enthusiast, leads Gen AI services for North America at Mercer | Leapgen. With extensive expertise in digital transformation, Ryan collaborates with technology vendors, enterprise clients, and service providers to design innovative solutions for complex workforce challenges. 
Holding a Master's of Science in Psychology, specializing in Industrial and Organizational Psychology, he leverages insights into human behavior and organizational dynamics to enable deep and meaningful change. As a speaker, Ryan passionately explores the transformative potential of Gen AI in revolutionizing workforce experiences and digital strategies, inspiring impactful advancements in the field.

Role & areas of expertise

Workforce Experience, Digital HR Strategy, Intentional & Practical Design