To remain relevant and grow into the future, superannuation funds need new ways to efficiently manage member relationships and create value. A competitive industry demands a highly differentiated, data-driven and personalised member experience.
Through our award-winning range of products and services, Mercer offers superannuation funds a unique end-to-end outsourcing solution that delivers growth, sustainability and better member outcomes. For more than 30 years, we’ve partnered with many of Australia’s superannuation funds to deliver scale, cost efficiencies and award-winning member experiences to help them meet their business objectives.
Solutions to suit your needs
We recognise that no two superannuation funds are the same and offer an end-to-end outsourcing solution tailored to each fund’s need. In an industry where scale counts, Mercer’s outsourcing solutions are helping funds be part of something bigger.
Superannuation administration
Achieve higher customer satisfaction, retention and fund growth with our people-focussed admin solutions. Learn more.
Member service and sales
Understand your members and build stronger relationships to compete with other funds and disruptors.
Digital services capabilities
Be everywhere your members are, delivering exceptional and accessible digital experiences on any device.
Financial advice
Create better futures for your members, help them achieve their financial goals and improve retirement outcomes with Mercer’s financial advice expertise.
Marketing communications & analytics
Be a step ahead, maximise ROI and create loyal members by acting on and even anticipating their needs.
Governance & legal
The complexity of legislative obligations and regulatory frameworks is ever increasing. Find out how Mercer’s Governance & Legal Consulting team can help you stay on track.
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Explore the key updates to APRA's SPS 515 and discover how superannuation trustees can elevate member outcomes beyond compliance. Learn actionable strategies to…
Explore the Shaping Super 2025 report, your essential guide to navigating the evolving superannuation landscape. Discover ten critical priorities for super funds…
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