In this chapter of The Human-Centric Enterprise, developed by Mercer and Thinkers50, Kai Anderson delves into a new mindset around transformation, emphasising the power of people as the nucleus of change. The chapter scrutinises key shifts from traditional business paradigms to a more employee-centric, cooperative and future-focused approach. And it explores how companies can constructively harness feedback, demolish silos and foster a continuous learning culture to drive innovation and agility.
Four key cultural components of human-centred transformation
Human-centred transformation sets itself apart from the traditional approach by centring people. Here are a few core qualities to putting humans at the centre of cultural transformation:
- North Star driven – aligning on the future state
- Co-created, not top-down-directed
- Capability-focused and enablement-driven
- Practised, not just preached
Amid the challenging terrain of transformation, leaders can successfully navigate change, learn from failure and prepare their organisations for more resilient, sustainable growth.