Transforming for a human-centric culture 

People sticking post-it notes to window

Move beyond buzzwords and explore the dynamics of a human-centred transformation.

In this chapter of The Human-Centric Enterprise, developed by Mercer and Thinkers50, Kai Anderson delves into a new mindset around transformation, emphasising the power of people as the nucleus of change. The chapter scrutinises key shifts from traditional business paradigms to a more employee-centric, cooperative and future-focused approach. And it explores how companies can constructively harness feedback, demolish silos and foster a continuous learning culture to drive innovation and agility.

Four key cultural components of human-centred transformation 

Human-centred transformation sets itself apart from the traditional approach by centring people. Here are a few core qualities to putting humans at the centre of cultural transformation:

  1. North Star driven – aligning on the future state
  2. Co-created, not top-down-directed
  3. Capability-focused and enablement-driven
  4. Practised, not just preached

Amid the challenging terrain of transformation, leaders can successfully navigate change, learn from failure and prepare their organisations for more resilient, sustainable growth.

To succeed, transformation must put humans at the centre of work — but organisations must first engage in some key paradigm shifts that challenge the status quo.

A conversation with Kai Anderson

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