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Pathways to social justice: A revitalised vision for diversity, equity and inclusion in the workforce 

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Amid a global pandemic, racial and social unrest, and the rise of stakeholder capitalism, it is a business imperative for leaders to take action to create a more diverse, equitable and inclusive society. 

A holistic diversity, equity and inclusion (DEI) strategy is central to these efforts — a strategy that covers all business processes and builds on the contributions of people from all backgrounds and experiences.

In collaboration with the World Economic Forum (WEF), Mercer has issued a new paper, Pathways to Social Justice: A Revitalised Vision for Diversity, Equity and Inclusion in the Workforce, which examines: 

  • Why the current climate demands a revitalised vision for DEI
  • What a holistic DEI approach means and how it benefits the entire organisation
  • A detailed framework to develop an impactful and actionable workforce DEI strategy
  • How leading organisations are putting their DEI strategies into action

Applying a holistic approach to DEI

A robust concept of DEI comprises many different dynamics to meet the needs of a global workforce that’s ethnically, economically, generationally, educationally and cognitively diverse.

Organisations should embed a holistic DEI approach into all business processes. This approach should include not only internal strategies but also external ones — working with stakeholders such as consumers, suppliers, governments and communities — to encompass the business imperative of creating a more open, diverse and inclusive society.

Designing an effective, holistic workforce DEI strategy

Organisations can build a meaningful, actionable and impactful workforce DEI strategy using a four-step strategic framework.

  • Engage

    Create an aligned and committed workforce and leaders.

  • Diagnose

    Root your strategy in proof, data and analytics.

  • Take action

    Integrate DEI into policies, practices and programmes.

  • Be accountable

    Set goals, measure progress and share transparently.
No matter where your organisation is on its journey, these practical actions will help you make sustainable progress.

Related solutions

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Download the paper

Learn more about the revitalised vision for DEI.
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