Benefits member help

Get assistance with your health or retirement benefits administered by Mercer in your location.
Get assistance with your health or retirement benefits administered by Mercer in your region.

Australia

Mercer Super Trust members
General enquiries: 1800 682 525
Calling from overseas: +61 3 8306 0900
Write to us: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001

Pension members
General enquiries: 1800 671 369
Calling from overseas: +61 3 8306 0906
Write to us: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001

Mercer Easy members
General enquiries: 1800 931 040
Calling from overseas: +61 3 9192 4401
Write to us: Mercer Super Trust, GPO BOX 4303, Melbourne, VIC 3001

For members looking for their Mercer Super Account Log In, visit  Mercer Super.

New Zealand

To login to your account or to register, visit the Mercer New Zealand page here.

For other enquiries, you can call us or fill out the enquiry form here and we’ll be in contact.

KiwiSaver & FlexiSaver Members, call the toll-free number: 0508 MERCER (0508 637 237)

From overseas: +61 3 8687 1886 | 9:00am - 7:00pm | Monday - Friday (NZST)