Engagement and the employee experience in 2023 

In recent years, the conversation has broadened to the employee experience, which more widely describes the interactions between the employee and employer. Measuring and managing the employee experience has become a pressing priority to executives.

The relationship between employer and employee has been shifting over time. Employee expectations of the work contract have changed, triggered in part by the challenges of the pandemic. While employees still look for an employer who is enabling, embracing and empathetic, they are increasingly prioritising wellbeing, flexibility and work-life balance.

In this paper, you will find information on:

• The impact of the pandemic on employee engagement, comparing levels from pre- and post-pandemic.
• A look at demographics by generation, tenure, gender and management vs. non-management.
• The top drivers of employee engagement and how these are changing over time.
• How well-being and safety, flexible working and leadership are impacting employee engagement and key to a positive employee experience.