Global insurer survey report MMB health trends 2023 

Navigating cost trends and using innovation in employer-provided healthcare

The top trends shaping employer-provided healthcare

MMB’s Health Trends global survey of 226 insurers across 56 countries identified five key themes driving costs and risks in employee health benefits

Five key trends

Top trends driving the future of employer-provided healthcare

  • Per-person medical cost increases are back to pre-pandemic levels

    68% of insurers expect plan sponsors to prioritize design improvements despite forecasted double-digit medical trend rates in some markets.

  • COVID-19 continues to impact claims experience

    55% of insurers report an increase in later-stage diagnosis of illness due to deferred care.

  • Plan modernization has begun

    1 in 2 insurers has changed or expects to change eligibility requirements and eligible expenses to make coverage more inclusive for those who identify as LGBTQ+.

  • Mental health gaps persist

    16% of insurers report not providing plans that cover mental health services (versus 26% in 2022).

  • Plan management requires greater rigor

    More than 1 in 5 insurers in Asia are adjusting medical plan premiums based on COVID-19 vaccination status.

These trends are important for employers to consider as while many firms have latitude in designing their benefit plan to meet their needs, insurers play a key role in shaping the benefits landscape. They do this through their standard practices and policy language, their willingness to adopt new provisions, and their access to large pools of claims data. 
A significant number of insurers are adding innovative features to medical products, such as digital health and self-care tools to ways of connecting individuals with better quality care.

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Infographic

A bite-sized overview of the key findings from this year’s research.
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Insurer innovation is one silver lining of COVID-19

COVID-19 has had significant short- and long-term impacts on people’s lives, health risks, costs and diagnosis. However, it has also driven insurer innovation and plan modernization.
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