A new chapter begins

The “Delivering the Deal” spotlight series is where Mercer’s leading experts discuss the most pressing issues facing business leaders and deal professionals in M&A today.

How do you establish effective change management during an M&A deal? In this episode, we are speaking with Jason Jaross, a Partner in Mercer’s M&A Advisory Services Business with two decades of experience advising organizations around deal-related change management. Given that we view effective change management as one of the keys to delivering on your deal thesis, we wanted him to share some of his experiences and lessons that may help your next deal.
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Interesting moments from the podcast:

  • Think differently

    "Change management is all about getting people to think differently and do new things. It takes a deep understanding of people factors to do that."
  • Change & communication

    "Transaction change is a marathon and not a sprint. Deals, especially ones that take a long time to close, can produce lots of information that gets turned into communication. You might be doing that for months before close, exhausting your change team….and then you get to close, and full-scale change management needs to begin."
  • New understandings

    "Change management is 100% about people understanding and doing something different. Your change program isn’t like merging systems or changing a legal entity. It’s not just a set of tasks – it’s about people understanding, supporting, learning, and doing."

Delivering the Deal

The unrealized potential of people in deal value creation

More episodes in this series

  • Aligning HRs role in deal making

    October 04, 2022 | Episode 12 | 09:46
    In this episode, Scott Gardiner shares his 20+ years of deal experience to highlight his observations about the M&A landscape and the importance of aligning HR for successful deal-making.
  • Talent retention strategy during an M&A

    August 30, 2022 | Episode 11 | 17:00
    What is the focus area on deal professionals minds? Retention in deals. We discuss how to plan for retention during a deal and how to execute effectively to retain critical talent and protect their deal thesis.
  • How talent can influence deal insights

    July 8, 2022 | Episode 10 | 11:43
    In this episode, we uncover how talent is integral to all M&A deals and how business leaders can use talent data to strategize pre-day 1 to ensure their deal will succeed.
  • Driving deal value in the auto industry

    May 23, 2022 | Episode 9 | 11:40
    A shift to electric and autonomous vehicles creates new talent challenges for the auto industry, and they're only amplified by accelerating M&A activity. Explore how leaders can manage these challenges in our latest episode.
  • What’s top of mind for business leaders?

    April 26, 2022 | Episode 8 | 14:42
    What are the pressing topics facing global business leaders in 2022 and beyond? Mercer's CCO shares his experience and perspective related to organizations' challenges and opportunities.

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