The Transforming for the future podcast series features Mercer's consultants who are helping organizations stay ahead of the curve by embracing transformation, exploring new ways of working, and reinventing their employee experience. We'll discuss the most pressing issues facing leaders today and how to shape the future of work so that your business and people thrive.

Today we are joined by our host, Christopher Poole, Financial Services and Insurance Program Director at Mercer, who leads the discussion with four of our industry leaders from the Healthcare, Financial Services, Retail, and Life Sciences industries. 
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Interesting moments from the interview:

  • Rethinking employee experience

    "Healthcare leaders are now needing to look more broadly and more aggressively at some of the things they haven't tried, or around rethinking reward systems and the broader employee experience"
  • Understanding the customer

    "In retail, you need to make sure that the benefits you are offering matter to your people."
  • Creating a competitive marketplace

    "Organizations in both the financial services and insurance industries talk about all the time with us what are the new skills you need to succeed in the organization and to be competitive in your marketplace. Do you have them? Do you need to Upskill reskill? And how are you going to attract this new workforce? So it's put a focus on the future of the workforce."
  • A new working environment

    "The other thing that [life sciences] employers look at is their communication strategy. They want to be more empathetic and transparent in today's new working environment, which will be critical."

More episodes in this series

  • Pay equity in the energy industry

    January 25, 2023 | Episode 11
    In this episode, Mercer’s Global Energy Leader, Milan Taylor interviews Lea Lonsted, Mercer’s pay equity leader for Europe and the UK about the DEI and pay equity challenges energy organizations are addressing today. And why DEI should be a priority for energies companies right now?
  • Future of work

    Culture is integral to transformation

    July 21, 2022 | Episode 7 | 13:18
    In this episode, Mercer’s Global Energy Industry Leader, Milan Taylor, interviews Kai Anderson, Mercer’s International workforce & Organization Leader. They’ll be discussing the importance of culture when transforming within an organization.
  • Future of work

    M&A across the energy industry. How much do people & culture matter?

    April 14, 2022 | Episode 6 | 13:06
    What is fueling the volume of deals in the energy space, and who can energy companies deliver a successful deal? In this episode, Mercer’s Global Energy Leader, Milan Taylor, interviews John Koob, Mercer’s M&A Advisory consultant. Koob formal worked as a CHRO at an energy firm and has worked on a number of deals in the energy industry. John provides his unique perspective highlighting the key factors needed during an M&A and how culture plays a critical role.

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