We're evolving. Mercer is now part of the new, expanded Marsh brand

Virtual Assessment Centres: When you need to get it right

Gone are the days of paper-based inbox exercises and hard-to-schedule roleplays. Online or blended assessment centres reflect the realities of modern roles — offering real-world challenges and immersive experiences designed for future-fit talent.

The Mercer virtual assessment centre (VAC) combines realistic business simulations with our comprehensive suite of psychometric assessments to produce objective behavioural insights that go beyond potential indicators of an individual’s capability. Delivered through our proprietary platform, each virtual assessment centre is designed to reflect the complexity of a “day in the life” of leaders — from first-level supervisors and functional leaders to business leaders and senior executives. Off-the-shelf or fully customised content enables our clients to assess critical behavioural and technical skills aligned to their industry, priorities and business challenges. 

Same-day results provide insight into performance and potential, informing decisions about hiring, promotion and succession readiness. Scalable, engaging and grounded in people science, virtual assessment centres provide confidence for the decisions that matter most.

Virtual assessment centres: A modular framework

Mercer’s VAC platform offers one seamless experience for both participants and assessors by combining assessment content and exercises across a variety of formats:

Our clients value the delivery flexibility of Mercer’s virtual assessment centre solution and simulations:

  • Choose from ready-now assessment centre exercises, or customise to your industry, geography, business challenges or skills framework.
  • Use in-house assessors or leverage our global team of certified professionals to create an immersive environment.
  • Focus on key roles or scale to a larger population — exercises can be configured to all levels of the organisation, from future leaders to C-suite executives.
  • Choose a fully virtual delivery, an in-person centre using the platform or a blended approach that optimises your spend.

A seamless and engaging experience for participants, assessors and administrators — delivered through our award-winning platform.

Virtual assessment centres: Delivering powerful results

Insight for individual development

The results of the Mercer VAC provide a rich development opportunity for current and future leaders. The detailed results offer feedback that is relevant, easy to apply and leads to measurable behaviour change. An assessment centre is often one of the most formative developmental events in a professional’s career — an experience they will never forget.

Foresight for organisational decisions

An assessment centre is an investment — so what does the organisation get in return? The results can inform selection decisions, identify potential for future success, guide mobility and deployment decisions, and measure readiness for succession slates. Mercer’s virtual assessment centre package can include detailed talent mapping, bench-strength analysis, high-potential identification, succession readiness, nine-box visualisations, and recommendations for firm-wide learning and development priorities.
Related solutions
Related insights