360 feedback: Personalised growth with scalable impact
Take advantage of 360-degree insights with a powerful lens for personal development and enterprise transformation.
Mercer 360: Flexible, engaging, insightful
360 feedback assessments provide a powerful view into how individuals are perceived by those they work with — fuelling greater self-awareness, targeted development and stronger performance. Suitable for all levels of the organisation, these assessments can be deployed enterprise-wide or targeted to specific teams or leadership levels.
The Mercer 360 is built on a proprietary platform that supports flexible delivery, with options to use off-the-shelf content, integrate existing clients’ frameworks or develop custom models. With scalable technology and a robust methodology, our clients use the Mercer 360 to turn feedback into actionable insights and drive meaningful growth across their business.
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Flexible platform
- Launch today with ready-to-use content, or tailor the questionnaire and report to your organisation's framework
- Choose to pre-assign raters, or allow participants to nominate their own
- Opt for self-service administration, or get our team to do it for you
- Protect data privacy, confidentiality and anonymous feedback with robust access controls
- Available in 16+ languages
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Brand-enhancing experience
- Customise the look and feel to reflect your organisational branding and culture
- Engage participants with a personalised landing page and intuitive workflows
- Choose to add customised video feedback
- Mobile responsive design
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Actionable insights
- Clear and concise individual reports — easy for participants to interpret and understand strengths and areas for development
- Powerful group analytics in real-time dashboards — including trends, risks, and aggregated results at a team or enterprise level
Many organisations use 360 feedback, but few translate the results into true behaviour change.
Use cases for 360 feedback
Personalised and impactful development
At an individual level, insights from 360 feedback help pinpoint strengths to build on and identify areas for growth, creating an actionable foundation for focused development planning.
Enterprise-wide insights
When rolled out across the organisation, 360 feedback generates rich aggregated data that reveals cultural patterns, strengths and development gaps. These insights help HR and business leaders make informed decisions about talent strategy and investment.
Rolling out a new framework
360 feedback can bring a new competency or skills framework to life by translating it into observable behaviours and collecting feedback against it. This helps employees and leaders internalise the new expectations and understand how their current approach aligns with the updated framework.
Driving a transformation initiative
During times of change, 360 feedback highlights how well individuals and leaders are modelling new mindsets and behaviours. It provides an evidence-based way to track alignment with transformation goals and identify areas where additional support is needed.
Measuring behaviour change
360 feedback can offer a clear view of how behaviour is changing over time. Conducted before and after a cohort-based programme, a 360 can reveal the individual and collective impact of development. It’s a powerful way to assess progress and sustain momentum.
Targeted feedback for managers, teams and new hires
360 feedback can give leaders and managers clear, actionable insight into how their leadership/management style is experienced by team members, peers, and other stakeholders — helping them lead more effectively and support team performance. For newly hired or recently promoted individuals, insights from 360 feedback can help them adapt their style to their new context and support faster integration.
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