As the President of Mercer Hong Kong and Macau, Richard Roper leads a deeply knowledgeable team to tackle the underlying issues that can improve employee health and share this with their clients. With nearly three decades’ experience in the insurance industry, he knows that a company’s health benefits can be transformational: rewarding people for good behavior in a way that really impacts their lives, rather than just their work life.

At Mercer, his team’s purpose includes insurance: but he wishes people knew that Mercer does so much more than insurance. The Mercer Hong Kong team goes beyond finding the most appropriate and cost-effective deal for their customers: they offer consultancy and advice to make sure their clients are improving the employee experience and maximizing their ability to attract and retain employees. That’s why he’s proud to lead Mercer, as well as Health and Benefits business at Mercer Marsh Benefits: because improving the health and benefits of their clients is impactful far beyond the workplace.

Richard spends his spare time working on his own health and happiness.  As a keen triathlete Richard explores Hong Kong on foot, by bicycle and in the water. 

Jingwei Jia is a partner in Oliver Wyman’s Financial Services practice, based in Hong Kong.

With 20 years of industry expertise covering both reinsurance and primary insurance in multiple countries, Jingwei focuses on insurance and the broader ecosystem surrounding it. His expertise spans strategy development, innovative products, operating model, M&A, and business transformation. Jingwei also looks closely at insurtech, aging society, big health, new technology, and ESG implications on the insurance sector.

Prior to joining Oliver Wyman, Jingwei was a Managing Director in a world-leading reinsurance company, most recently as the CEO for its Corporate Solutions Greater China unit.

Jingwei is happily married with two active kids. He spends most of his spare time with his family. He plays various sports and believes he is still  young enough to compete with others on speed. He holds a Master’s degree in Risk Management from the London School of Economics. He is also active in mentoring and volunteering work.

Mike Khan is the Mercer Marsh Benefits Leader for Hong Kong and Macau, bringing with him 12 years of experience with the firm in London, Singapore, and Hong Kong. Throughout his tenure, Mike has dedicated 10 years to Global employee benefits. In his current role, Mike is responsible for leading Mercer's health business in Hong Kong and Macau. This entails overseeing a team of over 120 colleagues who deliver market-leading services across Mercer’s Broking, Consulting, and Digital solutions.

Prior to his current position, Mike served as the MMB Multinational Leader for Asia, Pacific, and IMEA. In this role, he led GBM and Darwin teams across these regions, leveraging his specialist knowledge in Captives and ESG to assist multinational businesses.

Outside of work, Mike is an avid Formula 1 fan and enjoys exploring history and traveling. He is currently based in Hong Kong, where he continues to help our clients to build the confidence to thrive.

Hilleke is the Managing Director of the City Mental Health Alliance Hong Kong (CMHA HK) a member-based non-profit organisation working closely with member organisations and supporting the broader Hong Kong business community to create mentally healthy workplaces and enhance employee wellbeing. They produce evidence-based resources and training which address issues facing Hong Kong employees and support skill development for Managers and Leaders to enhance the psychological safety of workplaces. 

Hilleke joined CMHA HK in 2020 with more than 15 years experience in health program management and evaluation in government and not-for-profit agencies in Australia. She holds a Master of Economics and has lived in Hong Kong since 2010. 

Dr Oliver Suendermann is VP, Clinical at Intellect. His main responsibility is overseeing Intellect’s clinical governance, the quality of clinical services, research studies, as well as clinical product innovations and development.

Oliver is a UK-trained Clinical Psychologist, Cognitive Behavioural Therapist, educator, supervisor and researcher. Prior to joining Intellect, he was the Deputy Director of the Masters in Clinical Psychology Program at the National University of Singapore (NUS), where he was also a member of the 2020 Mental Health and Wellbeing Taskforce to improve staff wellbeing. 

Oliver holds a Ph.D. and a Doctorate in Clinical Psychology from King’s College London.

Yat is a Specialist in Psychiatry.  He is appointed as the Honorary Clinical Associate Professor in the Department of Psychiatry by the Chinese University of Hong Kong and the University of Hong Kong.  Yat is committed to enhancing mental wellness service accessibility.  His passion lies in offering affordable, high-quality services tailored for both corporate environments and the general public.  With a focus on innovative solutions, Yat strives to destigmatize mental health and promote wellbeing across diverse communities. 

Yat joined Bupa as Executive Medical Director of Quality HealthCare in 2016.  Before joining QHMS, Yat worked in a range of roles for the Hospital Authority in Hong Kong, including Kowloon West Cluster Deputy Service Director in Quality & Safety.  In May 2024, Yat has been appointed as the Executive Medical Director of Bupa Hong Kong, overseeing clinical strategy and development in both Bupa Insurance and Quality HealthCare.

At Quality HealthCare, Yat is responsible for Clinical strategy, Clinical services planning and resourcing, patient engagement and experience, Clinical staff resourcing, Clinical Staff Engagement, Engagement with the medical community, Healthcare procurement, Systems shaping and Government Affairs, Patient Safety and Clinical Quality.

Over 15 years’ experience in the health industry in Australia & Hong Kong. Prior to Mercer Tony worked at Bupa for 13 years and is currently the Head of the Mercer Hong Kong Heath & Benefits Consulting Team, specializing in driving data & analytics to identify and tailor diagnostic driven medical, employee benefits and wellness solutions to clients in Hong Kong.

“It is our job to educate and empower our clients to make positive changes to improve their overall health & wellbeing by making positive shifts in their behaviours and lifestyle.”

Tony spends his spare time working on his own health and wellbeing. He loves to explore the hiking trails and beaches of Hong Kong with his dog Chester.

Andrew Merrilees joined the AIA Group in 2024 and is the CEO of Group Corporate Solutions across the APAC region. This role serves over 15 million customers that have access to AIA corporate product offerings. Andrew’s focus is on growing a sustainable and innovative business that helps AIA customers to lead a Healthier, Longer and Better life. In his previous role Andrew was fortunate to lead Hong Kong’s largest outpatient clinics chain through Covid and to see it emerge from Covid having record performance years since. Andrew has deep experience with Multi National and local clients and is very committed to providing customer centric solutions. After 10+ years of living in Asia his love of travel in the region feels like it is still only just beginning. 

Emily Li is the Chief Employee Benefits and Wellness Officer of AXA Hong Kong and Macau. She is responsible for managing corporate employee benefits business portfolio and strategic planning of life and health insurance business and steering the wellness strategy for AXA Hong Kong and Macau.

Emily joined AXA in 2004 and was appointed as Chief Employee Benefits and Wellness Officer in 2021. She has extensive experience in building distribution channels, client servicing and business development in employee benefits, as well as developing best practices in strategy consulting and overseeing the development of operational plans aligned with customer centricity for 20 years.

Prior to the previous tenure as AXA Hong Kong and Macau’s Health Distribution and Employee Benefits Director, Emily led the Strategic Distribution Planning & Projects team and delivered the implementation of both product and channel initiatives as part of the Business Transformation Office. With her in-depth knowledge in consulting approach and extensive network in the market, she is now driving changes and transforming the design and shape of employee benefits in Hong Kong market. 

Emily is the Chairman of the Medical Insurance Association under The Hong Kong Federation of Insurers (HKFI), which she devotes her professionalism and expertise to the industry. 

With over 30 years of experience, Tom is an experienced Human Capital Leader at Mercer Talent Enterprise. His previous experience includes his time as Managing Director for PwC's Advisory Services and Talogy, specialising in driving organisational value through effective people and culture strategies. He has years of experience in project management, team facilitation, coaching, (cultural) Transformation, diversity & inclusion, and Leadership Assessment & Development. He has designed, implemented and rolled out leadership assessments and development centers up to C-suite level for top Fortune 1000 clients and public sector clients in more than 30 countries. 

Tom also holds extensive international experience having lived and worked in Belgium, UAE, Lebanon, France, UK, and US and is passionate about fostering sustainable business practices.

Jacky has over 8 years of experience in HK consulting industry. He has extensive and hands-on experience in career & talent management which covers talent identification, leadership assessment & development, employee engagement, employee experience and change management etc. In recent years, he has taken part in multiple talent management projects for different levels and audiences.

He has worked across a wide range of sectors (incl. Logistics, FMCG, Luxury Retails, Sourcing and Banking & Finance) and partnered with multiple Asian countries. Prior to joining Mercer, Jacky was a Client Solution Consultant in Right Management, a global consultancy firm in Career Management & Talent Management and a subsidiary of ManpowerGroup.

Jacky holds a BSc degree from The University of Hong Kong and an Executive Diploma in Learning & Development from HKMA. He is also certified in Hogan assessment and DiSC and familiar with other common assessment tools such as Birkman & 360 feedback tool.