Align
leadership and define reason for change leadership and define reason for change
Successful change management begins with a strong and shared vision
It is achieved when people understand, embrace and activate the change.
Deliver stronger performance during change
We are in a time of extraordinary, consistent change. The pressure to adapt, both professionally and personally, is constant. In fact, according to Mercer's Global Talent Trends, 97% of organizations are planning significant transformation this year.
Creating a clear and shared vision makes all the difference for organizational change.
Companies with effective change management strategies and plans outperform their competition across many important financial indicators — delivering stronger performance during times of disruption or transformation.
Transform your organization with Mercer’s Change Management consulting
Effective change doesn’t happen by accident. It requires implementing thoughtful change strategies and empowering people — from leaders to front-line employees — to understand, embrace and activate the change.
Critical success factors for unlocking human capital potential through HR innovation
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Make sure change management is more than an afterthought
Include adequate time and planning when implementing technical improvements to allow individuals to process the change. -
Ensure you have buy-in at all levels from the start
Getting everyone on board in advance avoids pushback due to a lack of understanding — which can delay key decisions and approvals. -
Avoid last-minute, patchwork communications
An established communication strategy eliminates the chaos of a reactive approach that can cause confusion and misalignment.
Create sustainable change
At Mercer, we deploy five levers throughout the change management process to create sustainable change.
Engage
with stakeholders and co-create to build a desirable future
Communicate
to set expectations, mitigate risk and promote the change narrative
Enable
to create deeper understanding and acceptance
Activate
and monitor the experience across the business to ensure accountability and sustainability.
Mercer’s five levers of change
We know it’s not change itself that people resist — it’s being changed. Change management needs to address both logical and emotional aspects.
At Mercer, we empower HR leaders to create momentum using levers at the enterprise level to facilitate individual movement through the change journey.
With successful change management, the change feels organic.
Change management can be daunting for HR professionals and business leaders. You may feel as if you’re navigating an uphill climb beyond business as usual.
But you don’t have to find your way through this complex landscape alone.
At Mercer, we understand the intricacies of change, and we’re here to support you at every step. Our expert team offers comprehensive change management and strategic employee communications advisory services, along with tailored training for people managers, HR business partners, and leaders.
Together, we can transform your change initiatives into successful outcomes, fostering a resilient and engaged workforce ready to embrace the future.
Let’s work together to make change not just manageable but a catalyst for growth and transformation.”
Introducing some of our team
Kai Anderson
International Workforce and Organization Transformation Leader, Mercer
Craig Johnson
North America Change Management Leader
Leeming Lim
Singapore Change Management & Communications Leader
Cynthia Wenzel
Central Europe Change and Culture Transformation Leader
Speak with a specialist
Are you ready to transform your workplace? Let’s connect.
