The new shape of work: Transform for a sustainable future 

Mature man commuting on road with bicycle in city

Putting sustainability at the core of transformation

The focus on environmental, social, and governance (ESG) goals and sustainability emerged from a series of significant shifts. We are experiencing a heightened risk landscape, shifting economic interests, the rise of stakeholder capitalism, accelerating digital living, new business and work models, and health and wealth protection gaps. Companies of all sizes are expected to transform around sustainability. Those focused only on profit maximization may face consequences risking their reputation and economic viability.

Today, multiple stakeholders – including employees, consumers, investors, policy makers, and the community – are assessing whether to work for, buy from, invest in, regulate, and otherwise support businesses, based on their commitment to sustainability, inclusion and social responsibility. Investors are examining organizations’ commitment to – and achievement of – ESG goals.

This burgeoning focus on and rise of stakeholder capitalism is driving organizations to commit to a purpose beyond simply earning money; to caring for the health, wealth, and wellbeing of the people who work for them; and to tending to the planet, reducing their carbon footprint and accelerating digital living.

Responsible employment practices play a role beyond preparing people for the future of work. Stakeholders favor organizations with new business and work models that focus on diversity, equity and inclusion; pay their workers a living wage; offer a comprehensive variety of benefits – in short, those that take care of the people who work for them as full-time employees or gig workers.

Multi-stakeholder empathy is driven by four areas

Business sustainability, 

ESG performance,

External factors including

  • Customers: making choices based on ethical products and practices
  • Activists/Media: highlighting inaction, especially in regard to climate change
  • Regulators and rating agencies: reporting on ESG progress and actions
  • Investors: vocalizing their intent around sustainability investment and ESG

Internal factors including

  • Employees: caring about organizational practices and ethical conduct
  • CHROs: shouldering responsibility for ESG progress and outcomes
  • Executives: increasingly setting ESG and sustainability goals
  • Boards: assessing sustainability and competitiveness by their reported progress on ESG metrics

Combined, all of this leads to a purpose-driven organization

83% of executives say their Board is focused on ensuring they deliver on their environmental, social and governance and sustainable development goal commitments.
Global Talent Trends

Three ways to make progress on sustainability transformation

Responsible Investment Total evaluation (RITE)

Gain insight into how well you are integrating environmental, social and governance (ESG) considerations into your overall investment decision making.

Read more about responsible investing

Global benefits management solutions

Navigate the rapidly changing world of benefits with a simple, strategic and central approach that may strengthen governance.

Explore the solutions

Embed sustainability across your organization

Design and implement a transformation strategy that embeds sustainability across your business. Deliver focus and purpose, culture enhancement, goal alignment, responsible employment and sustainable investments.

Contact us

Related content

    Related solutions
    Related insights