Why are Japanese survey scores so low?

To understand the engagement levels of their employees, most organizations conduct large-scale employee opinion surveys that usually focus on employee engagement and its drivers.
One common challenge Leaders face is how to compare different attitudes and perceptions across the various locations in which they operate. For global organizations, this involves looking at results across different countries where employees' feedback can differ significantly.
Japan has shown relatively low scores compared to other countries Mercer had conducted a survey in. To explain this, Mercer had put together a report that dive deeper into the relatively low scores for Japan by looking at these main topics:
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Observations about Japanese employee survey data
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Explaining the variation of survey scores across geographies
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Recommendations for analyzing and interpreting Japan survey findings
View the sample report:
Why are Japanese survey scores so low
About the authors
Marieke van Raaij, Yiwei Wu and Jing Ying Choon are all members of Mercer’s Employee Listening Centre of Expertise, an internal team of employee research specialists. The team’s remit spans Latin America, IMEA, Asia and Pacific. Based in Singapore, the team supports Mercer consultants and clients in designing and delivering employee listening solutions, lending their expertise to drive project success.
Marieke has spent over 25 years in the employee listening space, working closely with many prestigious organizations across industries and geographies, with a focus on organizational culture and climate and employee engagement.
Yiwei is the data scientist of the team, and his specific area of expertise is digging deeper into the data, conducting statistical analysis to derive insights from surveys. This often involves finding linkages or correlations between various data sets.
Jing Ying works closely in both delivering projects and crafting thought pieces such as this paper, where her curiosity and evidence-based approach drive thoughtful and valuable content for clients
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