The volatility and velocity of change in the global economy demand a new work operating model. One that is resilient yet agile and build on skills as the currency of work. In this practical session, bestselling author and Global Leader for Transformation Services at Mercer, Ravin Jesuthasan, will share:

• Insights from his last two books which detail a new work operating system built on the elemental skills of the workforce in an increasingly AI-augmented environment
  
• A framework for redesigning work for exponential (and sustainable) performance gains
  
• Case studies to illustrate the art of the possible 

Speaker: 
Ravin Jesuthasan, Global Leader, Transformation Services, Mercer

Unlocking the full potential of Gen AI requires a fundamental shift in work practices, not simply its adoption. Organizations must analyze its effects on productivity enhancements, workflow innovations and the overall, long-term success of their workforce. DBS’s systematic methodology showcases how providing employees with suitable AI resources and building confidence in AI-generated insights produces substantial improvements.

In this session, Rajeev shares insights on:

• How DBS strategically leveraged its robust AI and data foundation to help future-proof its workforce and drive measurable outcomes

• Tools, frameworks and strategies for evaluating Gen AI’s role in workforce transformation

• Aligning AI with business goals and ensuring responsible AI use to maximize workforce benefits

Speaker:
Rajeev Hassamal, Head of GenAI and Future of Work DBS Bank

Breakout 1: Labour market and rewards trends in China

Speakers: 
Elley Cao, Partner, Mercer
Justin Shen, Senior Principal, Mercer

Breakout 2: Assessment

Speakers: 
Sujata Biswas, Talent & Transformation Solutions Lead, Mercer
Andrew How, Client Manager, Mercer

Breakout 3: Labor market and rewards trends in Japan

Speaker: 
Hiroo Yamanouchi, Senior Director - Talent Strategy Consulting, Mercer

Breakout 4: Emphasizing the human element in M&A: Key to unlocking synergy realization

Speaker: 
Haze Zhang, M&A Strategy and Commercial Leader, Mercer China

In a world where work is transforming faster than ever, there is an opportunity for Rewards leaders to move beyond the day-to-day operational activities and focus on the real game-changing efforts that will elevate them to be more of a strategic partner in their organizations. What does a future Rewards leader look like? This session will focus on how to revolutionize the role of Rewards as a strategic business function – leveraging AI to automate routine tasks, and allowing Rewards leaders to focus on the key insights and initiatives that will drive organizational success.

Speaker: 
Gordon Frost, Global Rewards Solution Leader, Mercer

Masterclass 1 - Pay equity and transparency

Speaker: 
Manisha Mehta, Regional Industry Leader, Mercer

Masterclass 2 - Reading between the claims: what claims data can tell you about workforce health

What can your claims data really tell you about the health of your workforce? In this practical session for senior HR professionals, we’ll explore five key metrics that offer clear insights into physical health patterns across your organization. From GP visits to chronic conditions and cost drivers, you'll gain the knowledge to ask the right questions, challenge assumptions, and confidently engage with your insurer or broker using data that matters. You’ll learn how to:

• Identify the five key health claims metrics that reflect workforce health

• Interpret commonly available insurer or broker data with greater clarity

• Use these insights to inform benefit plan reviews and guide meaningful discussions with partners

Speaker: 
Julia Radchenko, Health Consulting Leader, Mercer

Masterclass 3 - Executive remuneration

Speaker: 
Jacob Tan, Asia Executive Compensation Leader, Mercer

Masterclass 4 - Strategic workforce planning

Speaker: 
Paul Habgood, Workforce Transformation Subject Matter Leader, Mercer

Host: 
Ravi Nippani, Partner, Mercer Regional Industries and Solutions Leader - Asia, Mercer

Guest: 
Ongmu Gombu, Vice President - Human Resources, Netflix

• It is important that all delegates represent the target audience for the conference.
  
• Mercer has the right to decline any registrations received from companies with conflict of interest (instead of “competitors”) and other potential delegates that do not match the target audience.
  
• Registrations for delegates with commercial roles of any kind will not be accepted.
  
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• All conference participation fees are payable by invoice or credit card. 
  
• If you select to pay be invoice, an invoice will be sent to your given address once you have submitted your confirmation via the registration site. Payment must be made by the date detailed on the invoice.

• Only a limited number of places are available for this event. Please register early to avoid disappointment.

• Force Majeure - Mercer shall not be liable for any failure or delay in performing an obligation relating to the conference that is due to any of the following causes, to the extent beyond our reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic (including the COVID-19 pandemic), quarantine, civil commotion, breakdown of communication facilities, breakdown of web host, breakdown of internet service provider, natural catastrophes, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, or generalized lack of availability of raw materials or energy. For the avoidance of doubt, Force Majeure shall not include (a) financial distress nor the inability to make a profit or avoid a financial loss, (b) changes in market prices or conditions, or (c) the financial inability to perform its obligations relating to the conference.
  
• Mercer shall not be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the conference or use or access of any content relating to the conference. If, notwithstanding the other provisions, Mercer is found to be liable to you for any damage or loss which arises out of or is in any way connected with the conference, Mercer’s aggregate liability shall in no event exceed the conference participation fees that you paid to Mercer with respect to the conference to the extent permitted by law.
  
• We reserve the right to make additions, deletions, or modifications to the format, timing, location and content of the conference or use substitute speakers at any time without prior notice. Conference topics are subject to change as the agenda develops.
  
• The conference and the content of the conference may contain views and opinions which are those of the speakers and do not necessarily reflect the official policy or position of any other speaker, agency, organization, employer or company, including Mercer. Mercer accepts no responsibility for the views or opinions of the speakers or any other persons at the conference.
  
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• Cancellations received before 23 August 2025 will be refunded in full.
• No-shows on the day of the conference will not be refunded.
• Participants may substitute a colleague at any time before 30 August 2025.

Cancellations should be sent in writing to:

Gemma Clifton
Mercer
mercerglobalevents@mercer.com