Despite good intentions, diversity, equity and inclusion (DEI) efforts do not always achieve the desired results. In this interview, Norman Dreger, Partner and CEO of Mercer Germany, consults with Rayna Edwards, Principal in Mercer's Workforce Strategy and Analytics practice, on the importance of using an evidence-based approach to drive DEI efforts. Rayna addresses the challenges of the prevalent “Say/Do” gap and shares tangible steps that can help employers make meaningful progress and lasting change.