We limit the personal data we hold to what is relevant for supplying or marketing our services or otherwise conducting business.
Individuals from whom we retain Contact Data include clients, potential clients, suppliers, service providers, government officials, journalists, academics, industry experts and others with whom we have a business or professional relationship (collectively "Contacts"). The types of contact data we may hold include:
We obtain Contact Data when individuals:
Contact Data may also be obtained from published sources and from our affiliated companies within the Marsh & McLennan Companies, Inc. group of companies (“MMC Group”).
We also receive data about employees of our clients in the form of employment-related records and information (for example, benefit plan participants or employees to be included in a compensation study) that we analyze or otherwise directly apply in undertaking client work. Data of this type are used solely to complete the client work or for broad statistical analysis, and is never combined with any Contact Data we may otherwise hold.
We use Contact Data to:
Except as described further below under the heading Legal Matters, we disclose Contact Data to others only with the individual's prior permission or in the following limited circumstances:
We place a high priority on the security of your Contact Data. We apply appropriate technical, administrative, and physical safeguards to protect against foreseeable loss, unauthorized access, destruction, misuse, modification, and improper disclosure. However, no system or data can ever be fully protected against every possible hazard. As a result, we cannot ensure or warrant the security and privacy of any data you provide to us and, accordingly, you do so at your own risk.
You may change your marketing channel preferences, or request that you stop receiving all communications from us, at any time by contacting us as provided below. (See Contacts and Complaints.)
You may review your Contact Data at any time and instruct that it be corrected, updated, or deleted, by contacting us as provided below. We will take all reasonable steps to make the requested changes promptly. However, you should be aware that it is not technologically possible to change or delete each and every instance of the data we hold on you from our systems, and Contact Data may remain in non-erasable forms. We may retain Contact Data for a period in our backup systems. We may also retain some data for longer periods as required by law, contract, or auditing requirements.
We have the right to disclose any Contact Data without your prior permission if Mercer has a good faith belief that such action is necessary to protect and defend the rights, property, or safety of Mercer, its clients, suppliers, or the public.
We may also disclose Contact Data as we deem necessary to satisfy any applicable law, regulation, legal process, or governmental request. In this, we will strictly adhere to the privacy laws and regulations of the relevant jurisdiction(s).
If you have any questions or concerns about this Policy, please e-mail us at firstname.lastname@example.org or speak with your Mercer consultant.