Preparing for the future of work 

With organizations continuing to strive for growth in uncertainty, AI-powered transformation remains front of mind for executives. But AI alone is not enough. To unleash exponential performance, work must be redesigned from the ground up around human-centric principles, with cultures of AI-enablement, powered by skills intelligence.

The impact of technology acceleration on the future of work has been profound. At the same time, we have experienced the democratization of work opportunities. To navigate the rapidly evolving world of work, policymakers, leaders, managers and workers require a “new work operating system” that unhooks workers and workforce capabilities from traditional job boundaries.

As they prepare for the future of work, most organizations have already embarked on their digital transformation journeys. This digital journey accelerated exponentially as the pandemic rapidly pushed processes online and into the cloud. In response, leading employers are adding new digital platforms for everything from connecting and collaborating at work to accessing benefits and digital health solutions. 

Expectations are high. Organizations must be strategic and make sustainable, consumer-grade choices precisely aligned with their business and people strategies. Leading with a digital-forward employee value proposition not only helps companies stay agile, it also provides a better-quality employee experience overall — helping to attract and retain talent. And while many employees are digital-ready, others will need support in adapting to these new technologies.