A new chapter begins
New Shape of Work
From data to impact: Leveraging AI in Total Rewards
October 30, 2025 | 61 | 37:07
The New Shape of Work interview series addresses the challenges and uncertainty in the current business environment with a focus on how to transition to a more agile workforce for the future.
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In this episode, Gord Frost and Jess Von Bank dive deep into how AI is reshaping Total Rewards and HR, emphasizing that true transformation requires more than just technology—it demands a cultural and leadership mindset shift. They highlight the critical need for robust, well-managed data and strategic alignment with business goals to harness AI’s full potential. Listeners will gain practical insights on moving from enhancing existing processes to transforming workforce strategy through AI and automation.
Four key messages:
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A leadership and culture shift
Transformation is a culture shift first, it's a mindset shift, and it has to do with the way we lead. This is a leadership moment before technology can be effectively leveraged. -
Data readiness is essential
Total Rewards professionals know how precious workforce data is, and many organizations need to improve data quality and structure before AI can be truly impactful. -
From enhancing to transforming work
AI can be used to enhance current processes by making them faster, improve them by asking different questions, and ultimately transform how work is done by reimagining roles and workflows. -
Total Rewards drives business outcomes
To move from a cost center to a strategic enabler, Total Rewards must connect their initiatives to talent and business strategies, using AI and analytics to demonstrate measurable impact.
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