The Transforming for the Future podcast series features Mercer's experts who are helping organizations stay ahead of the curve by embracing transformation, exploring new ways of working, and reinventing their employee experience. We'll discuss the most pressing issues facing leaders today and how to shape the future of work so that your business and people thrive.


Today we are joined by our host, Christopher Poole, Financial Services and Insurance Program Director at Mercer, who leads the discussion with four of our industry leaders from the Healthcare, Financial Services, Retail, and Life Sciences industries. 


  • John Derse, Healthcare Industry Leader
  • Ross Baker, Financial Services and Insurance Leader
  • David Kopsch, Retail Industry Leader
  • Stephen Mork, Life Sciences Industry Leader

It’s no secret that the world of work has undergone a massive transformation. However, how do companies truly transform and prepare their talent, update their culture and continue to move forward? Tune in to find out.

Interesting Moments from the podcast:

"Healthcare leaders are now needing to look more broadly and more aggressively at some of the things they haven't tried, or  around rethinking reward systems and the broader employee experience"



"Organizations in both the financial services and insurance industries talk about all the time with us what are the new skills you need to succeed in the organization and to be competitive in your marketplace. Do you have them? Do you need to Upskill reskill? And how are you going to attract this new workforce? So it's put a focus on the future of the workforce."

"In retail, you need to make sure that the benefits you are offering matter to your people."


"The other thing that [life sciences] employers look at is their communication strategy. They want to be more empathetic and transparent in today's new working environment, which will be critical."



Transforming for the future podcast series

Industry outlook. How do we design the workforce of our future?



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