Mercer, the world’s leading consultancy in talent, health, retirement and investments, and a wholly-owned subsidiary of Marsh & McLennan Companies (MMC), announced today the appointment of Ken Haderer as Chief Operating Officer (COO) and Helen Shan as Chief Financial Officer (CFO). Mark McGivney, who served as CFO and COO of Mercer, has been appointed Senior Vice President, Corporate Finance, at MMC.
Mr. Haderer, who was leading Mercer’s US Benefits Administration business, will now add additional responsibilities for Global Operations and Technology Groups. As COO, his objectives will be to drive toward delivering market leading participant experience, leveraging data and technology across multiple channels and improving efficiency and client service delivery. Ms. Shan brings experience leading the MMC Treasury function to the Mercer CFO role and will also be responsible for Mercer’s global strategy development and execution. Both individuals will report to Julio A. Portalatin, Mercer’s Chief Executive Officer.
“We are very pleased that such high caliber professional colleagues like Ken and Helen are joining Mercer’s senior executive team,” said Mr. Portalatin. “They will be key contributors as we take the firm to higher levels of profitable growth and challenge ourselves to continue to be at the forefront of helping our clients succeed.”
“In our Benefits Administration business, Ken has ensured that our full range of tools, including interactive web sites and call center support, have been enhanced so Mercer’s clients’ employees have the ability to choose from quality options affecting their health, wellbeing and retirement security. Helen will bring world class financial management expertise to the CFO position at Mercer and is a significant asset given her previous experience at MMC and other global firms.”
Mr. Haderer joined Mercer in 2013 to lead the North America Benefits Administration Group. Previously he was Executive Vice President of Global Benefits Solutions and the Benefits Outsourcing Practices at Aon Hewitt. He also held leadership positions at Mellon/PricewaterhouseCoopers, including Senior Vice President of HR Outsourcing responsible for delivering HR administration services to Fortune 200 clients.
Ms. Shan joined Marsh & McLennan in 2013 with oversight of MMC’s global Treasury operations, including capital management, pensions, investments and cash management. Prior to joining MMC, she was Vice President, Treasurer at Pitney Bowes, and previously held senior roles at JPMorgan Securities, including Managing Director, Diversified Industries.
Mercer is a global leader in talent, health, retirement, and investments. Mercer helps clients around the world advance the health, wealth, and performance of their most vital asset – their people. Mercer’s more than 20,000 employees are based in 42 countries and the firm operates in over 130 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global team of professional services companies offering clients advice and solutions in the areas of risk, strategy, and human capital. With over 53,000 employees worldwide and annual revenue exceeding $11 billion, Marsh & McLennan Companies is also the parent company of Marsh, a global leader in insurance broking and risk management; Guy Carpenter, a global leader in providing risk and reinsurance intermediary services; and Oliver Wyman, a global leader in management consulting. For more information, visit www.mercer.com. Follow Mercer on Twitter @MercerInsights.