Reskilling employees to win the war for talent
The New Shape of Work interview series addresses the challenges and uncertainty brought by the coronavirus, and how to transition to a more agile workforce for the future of work.
As a result of COVID-19, work has had to transform. Understanding what skills you have in the organization what skills you need for the future has become an absolute imperative. Not just for the organization, but also for employees to know they will retain their employability post this period. As a result, what we've seen is the future work agenda has shifted from one that was dominated by AI and automation, to one is now being reset around more human centric values.
In this session, we welcome back Tripti Jha, Chief Talent and People Solutions officer at Novartis to discuss the importance of skills, building a skill-fueled culture, and how you might approach the talent marketplace as a way to bring in new skills to the organization, and to build skills more effectively in the organization.
Interesting moments from the interview:
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Upskilling the workforce
"It's important to look at what is a skill that's going to be critical. Across industries, not just healthcare, digital transformation or upskilling of workforce is something that won't be an optional piece. This will be a must-have - we all know this." -
Evolving jobs and HR
"Jobs to be done continues to evolve. And the responsibility society [expects] from organizations continues to evolve. And as that expectation from society evolves from companies, expectation from this [HR] function also continues to evolve. How do you take a more human centric view of human capital? How you make sure the way people experience a company is part of what HR does. How does HR make an impact at the company and society level right?" -
Reskilling ourselves
"One of the ways to win [the war for talent] it would be through upskilling and re-skilling the existing workforce. And also really looking at where we focus, what matters most for our organization, industry, or I would also say for the society, and the role that he plays in it is critical. And one of the things I would really, really ask for all the practitioners out there is to recap is, first, how will we reskill ourselves."
More episodes in this series
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Future of workJuly 21, 2025 | 60 | 37:32Data-driven decision-making, vendor optimization, AI, and continuous employee listening can help balance cost reductions with employee engagement.
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Future of work
Shaping well-being for tomorrow’s workforce with Dr. Andrew Tay
May 28, 2025 | 58 | 32:32In this episode we discuss the well-being of university students and ways employers can prepare for and support the next generation of the workforce. -
Future of work
The Skills-Powered Organization
April 28, 2025 | 57 | 33:43This episode Ravin Jesuthasan, Mercer’s Global Transformation Leader, and Tanuj Kapilashrami, Chief Strategy and People Officer at Standard Chartered Bank discuss the transition from traditional job structures to a skills-based approach in talent management, the importance of agility and systemic skill development. -
Total rewards
Using the power of data to drive pay fairness and transparency
March 26, 2025 | 56 | 31:50Hear how proactively using data for informed compensation decision-making and effective communication can help create a positive workplace culture. -
Future of work
Delivering the future of work at Anglo American: the CLO role
February 28, 2025 | 55 | 33:56Hear from Anglo American about the importance of talent agility and continuous learning in response to rapid changes in the workforce and technology. -
People strategy
Bridging the gap: C-Suite and HR priorities for success in 2025
January 22, 2025 | 54 | 44:29In this episode, we share a preview of the results from both Mercer’s 2024-2025 Global Talent Trends survey report and 2025 Executive Outlook survey.
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