Leading in a new work landscape: Turn insights into action
11 - 12 September 2023
Leading in a new work landscape: Turn insights into action
Yet another successful and sold-out conference in Asia!
At the 2023 Asia HR Conference, Leading in a New Work Landscape: Turn Insights Into Action, leading industry and Mercer experts gave HR and business leaders the lowdown on how to maximize impact to meet today’s most pressing challenges, turn insights into practical action to unlock the keys to unleash workforce potential and prepare organizations for tomorrow’s challenges.
The conference welcomed over 200 HR and business leaders from across the region, and speakers from leading organizations including and not limited to:
|Carrot Fertility||Gleneagles Hospital Singapore||Schneider Electric|
|Citi||Kantar||Singapore Post Limited|
|Dell Technologies||National University Health System||Standard Chartered Bank|
|eightfold.ai||National University of Singapore||Suntory Beverage and Food|
|Frasers Property Limited||P&G||Tigerhall|
DAY 1 - Monday, 11 September
Hannah Lennon, Senior Associate | Senior Talent Strategy Consultant, Mercer
Kabir Nath, Principal | Strategy & Planning - Lead Specialist, Mercer
Puneet Swani, Senior Partner & Career Business Leader - Asia, IMEA & Pacific, Mercer
The pandemic has ended up being an unparalleled workplace transformation experiment, showcasing the emergence of new work models and a renewed urgency for human-centric practices. As we emerge from the pandemic, it becomes crucial to sustain the hard-earned progress of the past three years. However, challenges such as the economic environment, skills landscape, and change fatigue can make this process feel like an uphill battle. How can we enhance sustainable forward momentum in the midst of the challenges ? How can we create a blueprint that allows us to look at the reinvention of the workplace as a norm rather than an exception ? What fundamentals do we need to re-examine in order to avoid risking a regression to the past?
Join Dr. Tanvi in this keynote as she reveals the three essential principles that create sustainable forward momentum on the road to reinvention. Take the opportunity to assess potential pitfalls that may derail progress and undo the gains of the recent past. This is your chance to become an architect of the future, ready to write the next chapter of your transformation journey. Join us and step into a future where your vision becomes a reality.
Dr. Tanvi Gautam, Founder, Leadershift Inc.
Join us for a power-packed session with top business leaders as they offer bold perspectives on how HR can be a game changer in an ever-evolving landscape. Our CEO panel delivers provocative insights and disruptive strategies for HR practitioners to realign their approaches and radically reshape the future of their organizations. Topics include HR’s role in driving change, the impact of AI on the workforce, cultivating diverse talent pools to foster inclusivity and innovation, and how to harness the power of the digital generation.
Peta Latimer, President, Asia, Mercer
Su Yin Neo, CEO, Singapore Post Limited
Thomas Wee, CEO, Gleneagles Hospital Singapore
Tian Beng Ng, Senior Vice President & General Manager, Asia Pacific Japan Channel, Dell Technologies
In this session, we share trends from our latest global research. We also take a look at what leading companies are doing in the areas of flexible/hybrid working, reskilling and upskilling, employee listening, AI and its impact on HR, talent market innovation and the supply side of talent, and the rise of talent marketplaces and how leading companies are using them.
Puneet Swani, Senior Partner & Career Business Leader - Asia, IMEA & Pacific, Mercer
During 2023, inflation has jumped at its fastest pace in nearly 40 years across Asia. A spike ranging from 7%–10% across the region (compared to the previous year) has increased household expenses, eaten into wage increases and heaped pressure on most governments and corporations. Beyond organizations looking at doing more with less, what other people issues could HR leaders face? How will employees react and what engagement challenges may companies face? Join us to find out more.
Neil Narale, President, Singapore, Mercer
Jing Ying Li, Head of Global Rewards, Suntory Beverage and Food
Sonia Liew, Director, Global Total Rewards and Performance, Schneider Electric
Breakout #1 | Performance management: Unintended consequences
In this session, we share anecdotes of how performance management processes and rewards mechanisms can end up contradicting their initial intent and show how our clients have established a better balance.
Eugene Chong, Associate Principal, Rewards Consulting, Singapore, Mercer
Helmi Yusoff, Principal Consultant, Rewards, Singapore, Mercer
Breakout #2 | The talent challenge: Navigating the human side of M&A
This session explores Mercer’s Talent Insights platform and other data that can be used to evaluate risks and value your organization’s talent advantages (or disadvantages) in M&A deals. We look at the challenges and considerations involved in leveraging data, including a review of best practices and case studies.
Haze Zhang, Senior Principal, M&A Advisory Services Leader - Greater China & SEA, Mercer
Candy Dai, Principal, M&A Advisory Services, Mercer
Breakout #3 | 2023: The year China rebounds and grows
With China’s reopening, its economy is recovering. In this session, we share rewards trends in China since the pandemic, including what’s changed and what hasn’t.
Elley Cao, Senior Principal, Head of China Career Products, China, Mercer
Justin Shen, Business Leader, Career Products East China, Senior Principal, Mercer
Breakout #4 | Supporting people and planet: curating benefits to support well-being today and tomorrow
This session will highlight the changing trends in the employee health and benefits space, highlighting current gaps, the importance of employee voice and the solutions that organizations can leverage to support workforce health.
It’s high time that benefits are modernized and reset in order to become more relevant to employees and to maintain or improve their well-being. From closing the healthcare gap to understanding digital health solutions, preparing for climate-related health events and mitigating the cost-of living crisis, this session will help you place workforce health and well-being at the heart of your business.
Eima Azim, Senior Vice President and Regional Health Consulting Leader — ASEAN and Hong Kong, Mercer Marsh Benefits (MMB)
With the advent of AI and advances in the field every other month, jobs are changing faster than ever. Many business leaders already see AI as a powerful enabler, revolutionizing the world of work.As businesses race to adopt this fast-evolving technology, organizations are thinking about frameworks to help them stay ahead of the curve. This involves understanding the Future of Skills and their measurement, building a learning culture and managing a culture of perpetual reinvention. How can we bring all of this together? What are the right skills and traits that will be placed at a premium? And how are large, forward-thinking organizations going about it? Join us as Anirban Roy, Chief Revenue Officer at Mercer | Mettl, talks about the implementation and application of AI across various levels and how your organization can embrace this revolution.
Anirban Roy, Global Chief Revenue Officer, Mercer | Mettl
Join us to hear from Priscilla Teo, whose career across industry in Singapore has brought her extensive and varied experience in her role as HR business partner. We zoom in on her expertise in employee engagement, and how this continues to evolve to a continuous listening strategy at NUHS, customized to different employee segments and lifecycle stages.
Moderated by Marieke van Raaij, Regional Employee Engagement Solutions Leader (Asia, IMEA, Pacific and LATAM), who herself brings 25 years’ experience to the table this informative and informal session will be full of new ideas and tips on current best practice.
Marieke van Raaij, Regional Employee Engagement Solutions Leader — AMEA, Pacific and LATAM, Mercer
Priscilla Teo, Group Chief Human Resource Officer, National University Health System
The global economic outlook remains uncertain, with the cumulative effects of the past three years of adverse shocks manifesting in unforeseen ways. Yet, despite the economic woes, the labor market has remained resilient and is expected to stay competitive for some time. As a result, many employers are revisiting their total rewards strategies with the goal of attracting, engaging and retaining talent.
In this session, we share the realities transforming how we reward our employees and present actions you can take to transform your total rewards to meet the needs of the business and changing employee expectations. We also share the latest trends in salary movements, incentives, staff turnover and other workforce-related challenges across Asia-Pacific.
Disha Kaushal, Regional Industries Leader, Asia Pacific, Mercer
Harrison Tan, Regional High Tech Leader, Asia Pacific, Mercer
Hannah Lennon, Associate Principal - Talent Solutions Consulting, Singapore, Mercer
Kabir Nath, Strategic Initiatives Leader, Asia, Mercer
DAY 2 - Tuesday, 12 September
Explore the strategic integration of digital tools and data analytics in Human Resources to enhance workforce management. Hear from our Expert how organisations can optimise various HR processes through digital transformation, improve workforce efficiency, people cost, working hours/manpower allocation, by data analytics – leading to increased productivity, employee/user-experience, and overall business success.
Henry Liew, Head, Global Innovation Hub, BIPO (Asia) Pte. Ltd
Places are very limited and are based on a first come-first served basis. An email to sign up for these sessions has been sent to each attendee giving them the opportunity to attend one of them.
With this discussion we aim to bring together leaders and experts to unravel the intricate layers of the ideal compensation management tool. From its transformative capabilities and seamless user experience to its tangible ROI and intelligent market pay data integration, this roundtable paints a vivid picture of the future every organization envisions. At the end of this discussion, we want our attendees to take away a ready checklist that they can use to select the ideal platform that aids their digital journey.
Senem Birim, Founder and COO International Markets, Compport
Places are very limited and are based on a first come-first served basis. An email to sign up for these sessions has been sent to each attendee giving them the opportunity to attend one of them.
Hannah Lennon, Associate Principal - Talent Solutions Consulting, Singapore, Mercer
Kabir Nath, Strategic Initiatives Leader, Asia, Mercer
Join Mercer on a transformative journey as we explore a path to revolutionize HR.
In an ever-evolving landscape, HR faces complex challenges that demand a fresh perspective. Traditional HR transformations often stumble, hindering the creation of exceptional employee journeys and inhibiting the embrace of contemporary trends. We introduce a solution: the Target Interaction Model (TIM).
TIM serves as a catalyst, reshaping HR into a dynamic force that drives tangible business value and unprecedented employee experiences. Designed to deliver future-ready people functions, it will elevate workforce and organizational transformations.
Aimed at senior HR leaders, this presentation will help attendees gain insights into the complexities of modern HR challenges, uncover TIM's strategic value and chart a course to unleash HR's full potential. Get ready to ignite change, empower your team and steer your organization toward a future where the real impact of HR takes center stage.
Armin von Rohrscheidt, Global HR Transformation Leader, Mercer
The rapid proliferation of advanced AI-driven technology, such as ChatGPT, is bound to have a great impact on the HR function as well as companies as a whole. In this session, we discuss how to find ways to use this new tool for improving the delivery of HR programs while maintaining the right balance between people and technology in HR.
Dr Fermin Diez, Associate Professor, NUS
Many organizations are making efforts to become more skills powered. Using a fluid internal talent marketplace can be a great way to help employees make better use of their skills while providing a more engaging career experience. In this talk, we explore what we’ve learned while helping organizations think through ways to become more “skills powered” and how the internal talent marketplace plays a role. We look at some common misconceptions and pitfalls as well as opportunities to think differently about how talent can truly flow to work. We also reflect on how advances in artificial intelligence could fuel more rapid adoption of talent marketplace technologies.
Lewis Garrad, Partner and Business Leader, Career, Asia, Mercer
Chitralekha Singh, Associate Principal, Talent and Transformation, Singapore, Mercer
We’re entering a new age of work — and the transition is full of paradoxes. We talk about skills, but pay for jobs. Layoffs are being made, while hiring budgets are increased. Employers seek further efficiencies and productivity, but human resources are exhausted. We’re experimenting with AI to accelerate innovations, but many worry about their jobs and AI domination. In the whirlwind of such contrasts, how can we ensure we lead human-centered transformations and build skills-based organizations (SBOs) that are relatable and sustainable? How will we protect our sense of self as people see their jobs being reduced to skills? What will careers and other skills-based talent practices look like? How can you evolve your talent processes to stay ahead on both attraction and agility?
Join this session — equipped with questions — for an open conversation about new work realities, moderated by Kate Bravery, Mercer’s Global Advisory Solutions and Insights Leader. She kicks off the session with learnings from mature SBOs and those just starting out on the journey. The conversation with clients includes the hits, the misses and the regrets as we embrace new truths of work and the reality that we all need to work differently.
Kate Bravery, Senior Partner and Global Advisory Solutions & Insight Leader, Mercer
Gagan Bhargava, VP, People Insights and Data Excellence, Schneider Electric
Urvi Jobalia, Global Head of Talent Deployment and Resourcing Head for TTO, Standard Chartered
Andrea Shiah, Head of Talent Strategy and Transformation, Eightfold.ai
For decades, diversity, equity and inclusion (DEI) has been a topic of debate and the subject of heated arguments on the success of imposing quotas, unconscious bias training and other DEI policies. Recent attention on environmental, social and governance (ESG) measures from government bodies and other key decision makers is forcing companies to be more transparent and to disclose the extent and impact of their social intervention programs. During this panel discussion, we review the current DEI landscape in Asia and share best practices (and past failures) of programs and policies in this part of the world. Our seasoned panelists from various industries and backgrounds share findings from their rich experience and research, welcoming audience questions and participation.
Godelieve van Dooren, CEO, South-East Asia, Marsh McLennan
Joel Fastenberg, Head of Human Resources, Asia-Pacific, Citi
Deanna Ong, Chief People Officer, GIC
Nicky Bowen, Global Head of Content, Tigerhall
Breakout #1 | Attracting and retaining digital talent in APAC
The digital talent landscape across industries is continuously changing. As new technologies like generative AI emerge, companies are eager to understand their impact on evolving talent skills and how to harness these skills in alignment with their digital strategies. In this session, we share insights on talent management and rewards that companies are deploying to be able to manage this critical workforce group. Learn which best practices have enabled organizations to successfully retain and grow this cohort.
Manisha Mehta, Senior Principal, Regional Careers, Asia- Pacific, Mercer
Breakout #2 | Futuristic rewards - India demystified
Global companies rely on Indian talent to thrive in today’s digital era. India’s abundant pool of skilled and educated professionals is a significant draw for companies in the new world of work. In this session, we cover the different talent profiles available in the Indian market and rewards practices being adopted across industries to attract and retain such talent.
Debasmita Das, Rewards Design Practice Leader, India, Mercer
Breakout #3 | Thriving together: Adapting benefits strategies for a diverse workforce
In this breakout session, discover how employers are adapting benefits strategies for 2024. The ever-changing work landscape, the war for talent and ongoing health risks demand competitive employee benefits that cater to evolving employee needs.
Engage in interactive discussions to explore innovative and flexible benefits solutions. Delve into strategies for designing benefits tailored to diverse demographics to foster a supportive environment. Understand the importance of using benefits as an expression of company values, especially as life becomes more complex.
Participate in thought-provoking discussions that prompt reflection on your own benefits program, and identify areas for improvement. Don’t miss this opportunity to gain valuable insights and actionable strategies for adapting your benefits approach, ensuring a thriving and inclusive workplace for the future.
Julia Radchenko, Health Consulting Leader, Singapore, Mercer
Breakout #4 | Flexibility in mobility (hybrid assignments)
A corporate environment that provides no workplace flexibility or options for where and how employees would like to start their international assignments is a thing of the past. Times have changed, and with the increasing number of requests for more flexible work practices from both employees and managers in recent years, companies worldwide are designing, testing and implementing new forms of workplace flexibility.
Because this topic is complex, it’s imperative to have a clear structure and uniform definitions — and then to take bold action. Join this can’t-miss session to find out more about how your organization can successfully apply flexibility in global mobility program policies and practices.
Tracey Ma, Regional Mobility Leader, APAC, Mercer
From the ongoing after effects of the Covid pandemic, and their impact on working practices, to protecting employees' well-being, taking active measures to secure your people's mental and physical health has never been more important. In this interactive session, attendees will discuss a range of key topics, including the pros and cons of digital healthcare, flexible working practices and the most effective ways of combating employee stress.
Michael Khan, Multinational Client Leader — Asia Pacific, India, Middle East and Africa, Mercer Marsh Benefits
Andrew Cruickshank, APAC Head of Reward, UBS AG
Rahul Ramaswami, Head of Benefits, Standard Chartered Bank
Sampurna Basu, Director, Total Rewards, APAC, P&G
Asima Ahmad, Co-founder and Chief Medical Officer, Carrot Fertility
Against the backdrop of a challenging macroeconomic environment, the social contract between employee and employer is changing. Dissatisfaction with total rewards is also increasing, and employers need to up their games to truly differentiate and retain key talent. During this session, we discuss innovative ways companies are rethinking rewards strategies to emphasize meaning and purpose for employees while still delivering ROI to the business.
Andrea Tan, Principal, Rewards Consulting Leader, Singapore, Mercer
Syed Tirmizi, Vice President, Global Total Rewards, SAP
Michelle Chan, Head of Global HR Transformation and Programs, Frasers Property Limited
Carolyn Milligan, Director, Benefits APAC & EMEA, Kantar
Hannah Lennon, Associate Principal - Talent Solutions Consulting, Singapore, Mercer
Kabir Nath, Strategic Initiatives Leader, Asia, Mercer
2023 Keynote speaker
Founder, Leadershift Inc.
Tanvi is a multi-award-winning keynote speaker, executive coach, author, senior faculty and program director at Singapore Management University (Executive Development). she takes a 360-degree intervention approach with clients including Accenture, Mastercard, Coca Cola and Microsoft, Merck, Electrolux.
Tanvi combines the best of corporate execution focus with the depth of academic frameworks to create the shifts needed to lead in a world characterized by disruption. The first Asia-based leader to be listed on the “Game Changer” list by Workforce Magazine (USA), her ideas have been published and quoted on Forbes.com and BBC World as well as in publications such as the Harvard Business Review. She is the author of two books and the first woman of color to be appointed president of the Asia Speakers' Association, Singapore (2021).
2023 Guest speakers
Co-founder and Chief Medical Officer, Carrot Fertility
Asima is Co-founder and Chief Medical Officer (CMO) of Carrot Fertility, the leading global fertility care platform. As Carrot’s CMO, Asima leads clinical strategy, overseeing the company’s expansive network and telehealth program, which offers access to more than 10,000 reproductive endocrinologists, urologists, adoption experts, mental health experts, OB/GYNs, doulas and midwives.
In addition to her role at Carrot, Asima is a practicing reproductive endocrinologist and infertility specialist. She is double board-certified in reproductive endocrinology and infertility as well as obstetrics and gynecology. She earned a combined medical and public health degree from the University of Chicago’s Pritzker School of Medicine and the Harvard T.H. Chan School of Public Health. She completed her residency in OB/GYN at Yale-New Haven Hospital and her fellowship training in reproductive endocrinology and infertility at the University of California, San Francisco. She has worked alongside and received mentorship from former ASRM presidents Dr. Hugh Taylor and Dr. Marcelle Cedars. Asima’s work has been published extensively in academic literature and internationally on a wide range of topics related to infertility, reproductive and hormonal health, gynecologic malignancies, and patient safety.
Asima has been recognized by Entrepreneur magazine and Fierce Healthcare on their Women of Influence lists and named to Business Insider’s 30 under 40 in Healthcare list. Additionally, she has spoken at the World Economic Forum and has been featured on Good Morning America, NPR, CNN and more.
Director, Human Resources, Total Rewards (Asia Pacific), Procter & Gamble Company
Sampurna is Director of Human Resources, Total Rewards (Asia Pacific) for the Procter & Gamble Company and is based in Singapore. She has worked in P&G for over 10 years. Sampurna holds a Bachelor’s degree in Electrical and Electronics Engineering and a Masters’ degree in Human Resources Management. She started her P&G Career in 2013 in P&G India as the India Sales Business Partner and drove the Go To Market Strategy for the India Sales Team. Then, in 2015 she moved as the HR leader for a manufacturing plant in India. In 2017 Sampurna relocated to Singapore as the HR Business Partner for the Singapore Innovation Centre of P&G which hosts the R&D team. She has worked extensively with the Sg EDB for establishing the GrowthWorks (Lean Innovation) Team in Singapore. In 2019 she started working as the HR Business Partner with the Beauty Asia team driving super employee value equation.
Sampurna is a strong advocate for future ready organization. She is passionate to inspire talents and organization to unleash potential via lean innovation and digital transformation.
Senior Vice President & General Manager, Asia Pacific Japan Channel, Dell Technologies
As Dell’s Senior Vice President and General Manager for Asia Pacific Japan, Tian Beng oversees the company’s overall channel business in the region. He has responsibility for Dell Technologies’ business across the end to end portfolio with all channel partners. These partners include distributors, resellers, system integrators, service providers, etc.
Tian Beng joined Dell in 1998 and has held several senior management roles since that time. Most recently he held the role of Senior Vice President & Managing Director, South Asia and Korea, where he was responsible for Dell’s business for both commercial and consumer customers in the region. Other previous roles include being the General Manager for Singapore and Brunei, Director of Dell’s Global Accounts business with responsibility for Dell’s largest global customers throughout Asia-Pacific and Japan, and Enterprise Director for South Asia, where he was responsible for Dell’s server, storage and networking lines of business. He joined Dell after having worked for Sony Electronics Devices, where he was responsible for sales of computer peripherals to OEMs and distribution channels in Asia Pacific and the Middle East.
Tian Beng currently serves as a council member in the Singapore Manufacturing Federation and since 2007 has also served in various leadership roles with SGTech, formerly known as the Singapore Infocomm Federation (SiTF). He holds a bachelor’s degree in marketing from Santa Clara University in the United States and an MBA from University of Western Australia.
VP, People Insights and Data Excellence, Schneider Electric
With a career spanning nearly the entire HR spectrum across diverse industries and cultures, Gagan enjoys partnering with business and HR leaders to deliver desired business outcomes through HR strategy, programs and analytics. He is passionate about creating a culture of empathy, accountability, innovation and data-based decision-making within the HR domain.
Gagan began his journey with Infosys Technologies in 1999, where he was the HR Business Partner for the EMEA region, based in London. In 2007, he switched to NDTV, one of India’s most prominent television networks, and was the CHRO until 2015. Gagan joined Schneider Electric in 2016, where he has held several different global HR roles, based in Hong Kong. Currently, Gagan is the VP — People Insights and Data Excellence, based in Singapore.
With over 22 years of experience in the HR and HR Technology space, Senem has established herself as a thought leader in compensation management and talent analytics. Prior to Compport, Senem's experience traverses several industries like finance, telecommunications, technology and life sciences having worked for companies like Akbank, Turkcell, Abbott, Takeda and Sanovel. Senem has been Compports founder since 2018 turning it into a profitable company under her leadership with clients across India, SEA and the Middle East. With Compport, she aims to help organizations transform the way the manage compensation, make it more data-driven and aligned with business objectives.
Global Head of Content, Tigerhall
Nicky is the Global Head of Content at Tigerhall and leads a team of content experts who work closely with business leaders worldwide to understand the current trends in business and tease out their expertise and advice on how to navigate them.
Before joining Tigerhall, Nicky worked for The Economist Group, which she joined in February 2014. She spent the first couple of years working predominantly in emerging markets, with a heavy focus on Africa, and managed projects that looked at financial inclusion, environmental sustainability, global trade, and healthcare and involved the participation of leading policymakers and world-renowned business leaders. The quality and success of these projects soon saw her promoted to head of programs for EMEA.
In 2018, Nicky became the Global Head of Programs and spearheaded the delivery of some of the group’s most significant initiatives across Hong Kong, London and New York. She moved to Singapore in 2019 as Program Director within Economist Impact and was central to the Asia region’s successful shift to digital content in an industry that has seen significant disruption over the past few years.
Nicky strongly advocates for diversity, equity and inclusion in the workplace and beyond and has a multicultural perspective, having lived and worked in Kuwait, Nigeria, Paris, Argentina, London and Singapore.
Head of Global HR Transformation and Programs, Frasers Property Limited
Michelle is the Head of Global HR Transformation and Programs for Frasers Property. She has gained 20 years of professional experience and insights across private, public and people sectors. Her repertoire spans consulting, global and regional corporate for MNCs, including heads of compensation and benefits, along with business line managers in sectoral development.
More recently, as part of the Singapore Government, Michelle helped to build industry-level capacity in manpower, data analytics, organization strength, change management and innovation. In her role, Michelle served hundreds of social services organizations and charities and their workforces of 17,000+, helping them transform to deliver better social impact.
Currently back in the private sector in a global role, Michelle looks forward to transforming to the “next level.”
APAC Head of Reward, UBS AG
Andrew is the APAC Regional Head of Reward for UBS. He is currently based in Singapore and manages a team driving UBS’s compensation, benefits and well-being strategy across the region.
Andrew has worked for UBS for over 20 years, in a number of different HR roles and geographies.
Associate Professor, NUS
Fermin has ample experience in human resources, including consulting, corporate and academic roles in 40 countries across every continent. As a consultant, he has advised major multinationals, large local companies and public sector organizations at the board and C-suite levels in topics related to total rewards, executive compensation, sales compensation, human capital strategy and HR analytics. Fermin has also managed P&L for businesses in several geographic locations. Some of his clients include Asia Development Bank, Agricultural Development Bank, Central American Bank for Economic Integration, Public Service Division (Singapore), AIA, Citibank, ANZ, UOB, OCBC, Maybank, Banco Santander, Bursa Malaysia and SGX. As an HR leader, he has served as Regional Head of HR for two large MNCs in Asia-Pacific and Latin America.
Fermin is the former Deputy CEO and Group Head of Human Resources for Singapore’s National Council for Social Service, where he is still active as a senior advisor. He is also an adjunct professor at the National University of Singapore, at Singapore Management University and at Nanyang Technological University. He has written three books: Human Capital and Global Business Strategy, The Remuneration Handbook: International Edition and Fundamentals of HR Analytics.
Fermin has also previously taught business policy and strategic planning. He has been teaching WorldatWork courses for more than 20 years in the US, Puerto Rico, Australia, the UK, South Africa, Malaysia, India, Singapore, Indonesia and Hong Kong.
In addition, he has served on the Board of the Jurong Health Systems, where he was a member of the HR Committee. He was also a member of the HR Committee at the National University Health System Group and has served in the Singapore Management University Business School Advisory Board, Taylor’s Education Group Advisory Board, the Children’s Cancer Foundation Board and the Board of Directors of WorldatWork, where he is currently on the Global Advisory Council. Fermin is also a former member of the Board of Directors of the Institute of HR Professionals, where he chaired the Assessments and Insights Committee and where he is currently the Dean of HR Education. Additionally, he is a Fellow of the Singapore Institute of Directors.
Fermin obtained his PhD from Singapore Management University, his MBA from the Wharton School, University of Pennsylvania, and his undergraduate degree in psychology from the University of Michigan.
Fermin was named a Top HR Influencer in Asia. He is a frequent speaker at regional and global forums on topics related to compensation, strategic HR, talent management and development, career planning, mergers and acquisitions from an HR perspective, building teams, global HR, education, public sector HR practices, and HR analytics.
Head of Human Resources, Asia-Pacific, Citi
Joel is the Asia-Pacific Head of Human Resources at Citi, appointed to this role in August 2022. He is a member of the Citi Asia-Pacific Operating Committee and the Global Human Resources Operating Committee.
Based in Singapore, Joel is responsible for the strategy and execution of all human resources objectives, including leadership development, talent management and retention, compensation and benefits, and diversity, equity and inclusion across Asia-Pacific.
Before his current role, he was the Asia-Pacific Head of Human Resources for the Institutional Clients Group (ICG). Joel has also been the Head of Human Resources for Singapore and ASEAN, leading the human resources strategy in Citi’s ASEAN markets.
Joel joined Citi in 2011 and was the Head of Human Resources for Citigroup Japan before moving to Singapore in 2020. He has more than two decades of human resources experience across the financial services industry in New York, Tokyo and Asia-Pacific.
Joel holds a Bachelor of Science from Cornell University in the US.
Global Head of Talent Deployment and Resourcing Head for TTO, Standard Chartered
Urvi is an award-winning senior leader, panelist, speaker and strategist with 20 years in transformation, people partnering, talent acquisition and DEI.
Currently the Global Head of Talent Deployment and the Resourcing Head for TTO, she has led multiple global and regional roles, ranging from multinationals to startups across various industries, including banking, telecommunications, software and consulting, with a focus on functions that drive technology and innovation.
In the past two decades, Urvi has built people strategies and successfully executed end-to-end transformation of the talent function, set up and led a robust and impact-driven recruitment and DEI function, and driven multiple reorgs, massive ramp-ups, mergers and business closures. Her focus has been creating a world-class employee experience while promoting skills-driven transformation with agility and measuring the impact of the strategy on current and future business outcomes in a VUCA environment. She has built and led the people agenda through the lens of the future of work, talent and capability building, and DEI to create a high-performance culture.
Head of Global Rewards, Suntory Beverage and Food
Jingying is Head of Global Rewards in Suntory Beverage and Food, a leading global company in the beverage, health enrichment and food products sector. After more than 25 years in the industry, Jingying has gained strong specialist skills in designing rewards programs that drive cultural and commercial transformational journeys for organizations in Asia, Europe and the United States.
Prior to joining Suntory, Jingying undertook local, regional and global rewards program design at Shell, Nokia and BHP, which also involved project-managing the transformation of global HR functional operating models, conducting large-scale M&A negotiations and re-shaping significant business bottom-line and cultural shifts. These cross-disciplinary and multi-cultural experiences have made her into an agile and inclusive rewards leader.
Head, Global Innovation Hub, BIPO (Asia) Pte. Ltd.
Henry heads BIPO’s Global Innovation Hub as Principal Data Scientist. Based in Singapore, Henry leads a team of data and benchmarking analysts to ensure the successful delivery of the group’s data science initiatives, including the application of robotics process automation (RPA) within its proprietary cloud-based HR management system.
Before joining BIPO, Henry held key leadership roles, including President/CEO’s Executive Staff Assistant and Head of Analytics for SATS Singapore and Senior Vice President, Head of People Science, for Lazada Group (Alibaba).
Henry earned his MBA from the University of Cambridge in 2016 and graduated from Massachusetts Institute of Technology (MIT) with a Master of Engineering in materials science in 2008.
Passionate about giving back to the community, Henry is a member of the HR Committee of the National Kidney Foundation. An avid sportsperson and pianist, he also holds a Grade 8 (ABRSM).
Director, Global Total Rewards and Performance, Schneider Electric
With over 15 years of experience in the Human Resources domain, Sonia specializes in rewards and career architecture design. She joined Schneider Electric in 2022 and is currently a member of the Global Centre of Excellence team for Total Rewards and Performance. In this role, Sonia is responsible for driving the group's rewards strategy, and contributing to the ongoing innovation efforts to modernize the total rewards and performance policies. She is part of the core team dedicated to establishing a skills-focused job architecture, which will pave the way for fair, equitable and transparent pay.
Prior to joining Schneider Electric, Sonia served as the Practice Leader of a global HR consulting firm, where she has partnered with clients from various sectors, including multinational conglomerates and organizations worldwide.
Director, Benefits APAC & EMEA, Kantar
Award winning global mobility leader who transitioned career in 2021 to employee benefits and well-being, responsible for driving the benefits strategy, ensuring inclusive, competitive, harmonised and value you add benefits across EMEA and APAC for the Kantar Group, the worlds leading data, insights and consultancy company.
CEO, Singapore Post Limited
Su Yin was appointed as Chief Executive Officer of Singapore Post in 2021, having joined the organization as Vice President, Customer Experience, two years earlier.
Su Yin has more than 20 years of experience in operations and customer experience. Prior to joining SingPost, she was General Manager at CAG, managing the ground operations and customer experience within the terminals. Before CAG, Su Yin had a distinguished 17-year military career with the Republic of Singapore Navy.
Su Yin holds a master’s degree in occupational psychology from the University of Nottingham, United Kingdom. She is also a graduate of the United States Naval War College in Rhode Island.
Chief People Officer, GIC
Deanna is Chief People Officer at GIC, responsible for human resource and organization as well as corporate governance for the GIC group. GIC is a global investment management company established to manage the foreign reserves of the Government of Singapore, investing in public equities, fixed income, real estate, private equity and infrastructure assets.
As Chief People Officer, Deanna oversees people strategy to attract, develop and retain talent for enterprise performance, seeded with the right values and culture for GIC. As part of the Group Executive Committee, her areas of focus include talent strategy, leadership development, reward and engagement for organization effectiveness. As Company Secretary, she oversees corporate governance and client relations.
Deanna was previously Director, Finance, from 2009 to 2014, where she headed the Finance Group responsible for financial management across GIC’s portfolio, covering financing arrangements for assets, tax planning, investment holding structures, accounting, and management of revenue and expenditure. Deanna is currently a board member of Swiss Re Ltd, the National University Health System and Wealth Management Institute International Pte Ltd. She holds a Bachelor of Accountancy from the Nanyang Technological University of Singapore and completed the Stanford Executive Program.
Head of Benefits, Standard Chartered Bank
Rahul is the Head of Benefits for Standard Chartered Bank globally and is based in Singapore. In his role, he oversees all of the bank’s non-retirement benefits and strives to ensure that they are designed and delivered in an accessible and equitable manner for all of his colleagues. Prior to joining Standard Chartered Bank, Rahul was with Allianz in Singapore and Mercer in San Francisco where he worked in the retirement and health & benefits space across both technical and customer-facing roles.
Head of Talent Strategy and Transformation, Eightfold
Andrea is the Head of Talent Strategy and Transformation for Eightfold, where she partners with executives to help them leverage skills-building AI and deliver on talent priorities and human capital productivity.
Before joining Eightfold, Andrea had a 25-year career at American Express (Amex). As the head of Global Talent Acquisition, she led a two-year global transformation that included the implementation of Eightfold AI. While at Amex, Andrea held many roles, including leader for Amex’s flagship Consumer Platinum and Centurion Cards, leader for the OPEN small business credit card portfolio, and the head of Global Payroll. The common theme in her diverse roles has been her focus on transforming and delivering improvements to products, processes and performance.
Andrea worked in a variety of industries earlier in her career. She was a founding partner in a marketing firm helping Fortune 500 companies reach immigrant communities in the US, and she spearheaded AT&T’s inaugural multicultural marketing strategy for international long distance.
Group Chief Human Resource Officer, National University Health System
Priscilla has more than 28 years of experience leading various HR functions in the high-tech, banking and healthcare sectors. As Group CHRO, NUHS, she heads up the HR function covering three hospitals, one community hospital and seven polyclinics serving the western population of Singapore. Priscilla plays a key role in the digitalization of HR and led the successful implementation of Success Factors in 2021, making NUHS the first public healthcare institution to be on a cloud HR and mobile-app-enabled platform. She is passionate about driving transformative HR changes and actively partners with business stakeholders to engage and maximize the potential of every employee. NUHS won The Straits Times Singapore Best Employers award in two consecutive years of participation and was ranked 26th among the top 250 companies in 2023, up from 64th in 2022, retaining its number-one spot among the public healthcare clusters.
Vice President, Global Total Rewards, SAP
As Vice President, Global Total Rewards, Syed leads a global organization focused on creating and delivering innovative solutions to enable SAP’s global business and people strategy. Syed has more than 15 years of experience in total rewards and has worked for some of the biggest names in the tech industry, including Microsoft, Johnson Controls, Nokia and GE.
CEO, Gleneagles Hospital Singapore
Thomas was appointed Chief Executive Officer for Gleneagles Hospital Singapore in January 2023. On top of running one of Singapore’s premier private tertiary hospitals, he is responsible for rolling out a new electronic medical records system for the IHH Singapore group of hospitals.
Thomas started his career in the Singapore Armed Forces, where he held various command and staff appointments. He joined the National University Health System in 2010 as Head, Corporate Planning & Development, at the National University Hospital. Thomas was later appointed as Director for Regional Health Planning & Development at NUHS, where he headed the newly formed department to develop the strategy and plans for the regional health system. He was later appointed COO of National University Polyclinics, leading and managing the operations of six polyclinics and helping to develop and integrate private and public primary care in NUHS. In 2017, he joined The Ascott Limited, the hospitality arm of CapitaLand Investment as Managing Director, Middle East, Africa, Turkey & India, and later South China, while concurrently responsible for Senior Living and Strategic Projects.
Senior Vice President and Regional Health Consulting Leader — ASEAN and Hong Kong, Mercer Marsh Benefits (MMB)
Eima is a senior vice president and MMB’s Regional Consulting Leader for ASEAN and Hong Kong, based in Singapore. She has more than 16 years of experience in general insurance, broking, advisory and consulting.
Eima supports the regional and country leaders on health and benefits consulting, workforce health consulting, global and regional thought leadership, new-age product and solutions development, ESG-focused solutions enablement, and market consulting capability enhancement.
Before her current position, she led the North India consulting team and delivered on client experience and business growth.
Eima is the co-author of MMB’s Rising Costs and Healthcare Inequality in Asia — Impact on Middle-Class Workforce and Solutions report, featured on MMB’s People Risk podcast series. She has also authored several blog posts and point-of-view articles on health trends and people risks. Eima regularly speaks on topics such as mental well-being, sustainable health, women’s healthcare and flexible benefits.
Chief Revenue Officer, Mercer | Mettl
Anirban B Roy is the Chief Revenue Officer at Mercer | Mettl, - one of the largest technology-led Skills Assessment players globally. Passionate about scaling Technology enterprises globally, he has two decades of expertise in leading Sales, Marketing, and Strategy functions across industries. A part of the founding team of Mercer | Mettl, he currently serves as its global Chief Revenue Officer, striving towards leadership for the company in the skills space. Being a renowned thought leader in the Skills Assessment space, Anirban has consulted with large organizations across industries to deliver impact through talent measurement practices.
Senior Partner and Global Advisory Solutions & Insight Leader, Mercer
Kate is a senior partner and Mercer’s Global Advisory Solutions & Insight Leader. She has worked in Asia, Australia, US and Europe, helping organizations achieve a talent advantage through their people. In her current role, she supports Mercer’s thought leadership agenda, knowledge management and colleague sales enablement, as well as leading on solution innovations for the HR buyer and colleague learning in the Talent Reward & Transformation practices. She has held office, practice and market leadership roles at Mercer; prior to her current position she was the Career Global Practices Leader, and before that the Growth Market’s regional practice leader for Talent Strategy and Organisational Performance.
She is the author of Mercer’s annual Global Talent Trends study and speaks regularly on the “Future of Work.” She is currently partnering with the World Economic Forum under their Good Work Alliance project to define Good Work standards and metrics. She is a non-executive director of Digital Frontiers.
Senior Principal, Head of China Career Products, Mercer
Elley is Senior Principal and the leader of Mercer China Career Product business. She is based in Shanghai. With over 20 years of HR consulting experience, she has expertise in a wide range of key areas, including the design of compensation systems, job grading systems, benefits and incentives and mobility programs, as well as talent acquisition and retention. Her clients include many multinational, private and state-owned enterprises.
Elley speaks regularly on HR issues at conferences.
Prior to joining Mercer, she worked for another leading global HR consulting firm as a consultant on the compensation solution team.
Elley holds a master’s degree from Shanghai Jiao Tong University.
Associate Principal, Rewards Consulting, Singapore, Mercer
Eugene is an associate principal in the Rewards Consulting practice at Mercer Singapore, where he is focused on the project management and delivery of compensation framework design for clients. Having built a career in both consulting and corporate HR, Eugene is experienced in organization-wide job evaluation and grade structure alignment, compensation and benefits benchmarking, fixed compensation design, variable compensation design (short-term incentive, sales incentive), performance management system reviews, competencies development and implementation, and employee communications and change management.
Principal, M&A Advisory Services, Mercer
Candy is a principal with Mercer’s M&A Advisory Services business, based in Singapore. She specializes in cross-border due diligence and post-deal stand-up/integration of global HR programs. Candy has advised both private equity and corporate clients across the US, Europe, and Asia and has worked on more than 200 transactions, covering various sectors, including aviation, chemical, manufacturing, energy, financial services, retail, healthcare, media and IT/telecommunications industries.
Rewards Design Practice Leader, India, Mercer
Debasmita is a principal and the Rewards Design Practice Leader for Mercer India. She leads all executive remuneration, board compensation and incentives design projects in the country. Debasmita has a total of 18 years of experience in the areas of rewards consulting, performance management, manpower budgeting, merit modeling, LTI plan design, variable pay design, executive remuneration and post-M&A C&B integration.
Before joining Mercer in 2011, Debasmita was part of the Corporate HR team at ICICI Bank. In her previous role at Mercer as Technology Industry Leader, she ran two industry rewards forums — The India IT Services Forum and The Mercer Internet/E-commerce Forum. She has extensive experience in designing rewards for technology clients. Debasmita has a postgraduate degree in management with a specialization in HR.
Partner and Business Leader, Career, Asia, Mercer
Lewis is Partner and business leader for Mercer’s Singapore Career business. Voted a top 101 Global Employee Engagement and Experience Influencer, he is contributor to publications such as the Harvard Business Review and Talent Quarterly and speaker in the areas of people science, HR data, employee engagement and leadership. In his commercial work, he leads a team of economists, social scientists, engineers and consultants to help clients and customers implement data-driven reward, talent, leadership and employee experience programs to improve organizational performance.
Lewis has supported the development of several organization and HR capabilities programs, including a leading role in the development of the national Skills Frameworks in Singapore. He has extensive expertise in making people programs relevant for C-level executives in global companies as well as facilitating senior leadership teams to help them unlock leadership effectiveness.
Lewis is chartered by the British Psychological Society (BPS) as an Occupational Psychologist, and is also qualified by the BPS to use both ability tests and personality questionnaires in order to assess talent. He holds a bachelor’s degree (with first-class honours) in psychology and cognitive neuroscience, as well as a master’s degree in occupational psychology, from the University of Nottingham in the UK.
Regional Industries Leader, Asia Pacific, Mercer
Disha is a senior principal and the Regional Industries Leader for the hospitality, life sciences and energy sectors for Mercer’s Career business. In this role, she spearheads client and market development for these sectors for APAC through key account management, working with a broad spectrum of HR leaders. Disha is passionate about her role as a strategic advisor for initiatives focused on solving business and people challenges in the areas of rewards and talent management, organizational development, and change management.
Over the past 18 years, she has acquired consulting and corporate HR experience working with industry majors in the banking and financial services, IT, pharma, consumer goods, and hospitality and logistics industries across India, China and Singapore.
Before joining Mercer, Disha honed her skills in the areas of rewards consulting, talent and performance management, manpower planning, and HR policy design in HR generalist and specialist roles.
Disha holds a master’s degree in human resource and organizational development from the Symbiosis Centre for Human Resource Development in India.
Multinational Client Leader — Asia Pacific, India, Middle East and Africa, Mercer Marsh Benefits
Mike is the MMB Multinational Client Leader for Asia, Pacific, India, the Middle East and Africa. He oversees existing MMB global and regional benefits management teams and MMB’s Darwin proposition for multinationals across these regions. Mike is currently based in Singapore, where he connects with clients to help them navigate their benefits journeys. His particular focus is in the areas of financing; mobility insurance; environmental, social and governance (ESG); and stewardship and governance.
Mike has worked for MMB for more than 10 years supporting clients headquartered in all regions around the world. This experience has given him a unique perspective on different markets and cultures.
Mike holds a bachelor’s degree in economics from the University of Portsmouth and an MBA from Warwick Business School, both in the UK.
President, Asia, Mercer
Peta is President of Mercer Asia. She is accountable for the performance of the firm across 11 markets in Asia, along with practice and portfolio strategy. In addition, Peta is responsible for fostering greater collaboration across all four businesses under Marsh McLennan — Mercer, Marsh, Guy Carpenter and Oliver Wyman — to support clients in the region with their evolving needs.
Before being named President of Mercer Asia, Peta served as CEO of Mercer Singapore and Chair of Marsh McLennan Singapore. As Chair, she was responsible for driving internal synergies between the four businesses and optimizing Marsh McLennan’s overall portfolio of risk, strategy and people capabilities for greater market impact. Before joining Marsh McLennan, Peta held various leadership roles at KMPG, IBM and Kenexa.
Peta has a master’s degree in organizational psychology from Birkbeck, University of London, in the UK and a Bachelor of Commerce from The University of Sydney in Australia. She has also completed the Singapore Management University’s Business & Industry Insights executive education program.
With extensive experience in advising multinational companies on change and workforce transformation, Peta is passionate about making a difference and always seeks to drive high performance through people in an authentic and sustainable way. This stems from her background in organizational psychology and experiences of living in many different parts of the world.
Associate Principal - Talent Solutions Consulting, Singapore, Mercer
Hannah is an Associate Principal with Mercer’s Talent Solutions business in Singapore. Focused on understanding how to build a sustainable workforce, Hannah helps clients to translate what the future of work means for jobs and skills. She leads the Employee Engagement and Experience solution area for Mercer Singapore and a number of public and private sector projects across the wider talent and transformation area. Before moving to Singapore in 2018 with Mercer, Hannah worked for Willis Towers Watson in London.
Hannah has extensive experience working across a wide portfolio of solutions areas, including competency and career framework development, employee value proposition development and employee engagement communication. She has gained valuable industry and cultural insights working with clients across multiple sectors, notably financial services, retail, education, manufacturing and FMCG, in both the United Kingdom and Singapore.
Hannah holds a bachelor’s degree (with honors) in history from University College London.
Regional Mobility Leader, Asia Pacific, Mercer
Tracey is the Regional Mobility Practice Leader for the Asia-Pacific region. Before joining Mercer, Tracey was the global mobility program manager for a Fortune 500 company, supporting over 200 expats on assignments in more than 20 countries across America, Asia, Australia and Europe. She also has extensive experience in mobility consulting and compliance as well as global compensation. Tracey’s clients comprise various organizations, including large state-owned enterprises, multinational companies and private enterprises. She earned the GPHR certification from HRCI and holds the Chartered Tax Adviser designation from the Australian Tax Institute.
Senior Principal, Regional Careers, Asia- Pacific, Mercer
Manisha is a senior principal within the regional Career business in Asia-Pacific. She has more than 20 years of consulting experience, particularly in the areas of rewards and talent management. Working with clients to identify and advise on emerging trends impacting workforce rewards and HR plan designs, Manisha has had in-depth exposure across multiple industries within the region. Before joining Mercer, Manisha held an HR business partner role within the information and communications technology industry. In this role, she led the design and implementation of key HR programs for the market aligned with the organization’s growth strategy. Manisha holds an MBA with a specialty in human resources.
Strategic Initiatives Leader, Asia, Mercer
Kabir has been at Mercer for 8 years and has supported the business in a variety of roles.
He is currently the Strategic Initiatives Leader for Mercer in Asia and Chief of Staff to Peta Latimer (Mercer Asia President), he is extremely passionate about making time, information, and decision-making more effective for Mercer’s most diverse and fastest growing region.
Prior to his current role, Kabir spent 7 years as Mercer Singapore's Skills Transformation Leader in the Career Practice. With over 12 years in HR Consulting, he has effectively tackled complex people-related challenges at the crossroads of Talent and Reward in diverse markets like Singapore, Malaysia, Vietnam, the Middle East, and Shanghai. His primary areas of focus include workforce transformation, strategic workforce planning, and talent management.
Kabir holds a BA degree in Economics from St. Stephens College and a MBA degree from London Business School and The University of Hong Kong.
President, Singapore, Mercer
Neil is President, Mercer Singapore as well as Business Leader, Mercer Marsh Benefits Singapore. He is passionate about employee well-being and creating a culture of purpose at the workplace. He draws on a demonstrated history of working in the HR industry across North America and Asia as a consultant.
Neil was the Retirement Leader for Asia from 2016 to 2018. Prior to this, from 2010 to 2016, he was the Retirement Service Centre Leader in the GOSS (Global Operations and Shared Services) office located in Gurgaon, India. He led a team of 300 employees and managed the delivery of over 2,000 pension and post-retirement medical valuations to 10+ countries.
Before relocating to India, Neil was the Retirement Service Centre Leader in Toronto, Canada. He joined Mercer in 2003 as a Retirement Consultant and Actuary at the same Toronto office. Prior to joining Mercer, Neil worked at another consulting firm, specializing in Canadian retirement benefits.
Neil holds a bachelor’s degree in mathematics and statistics from the University of Western Ontario. He is a Fellow of the Society of Actuaries (US) and a Fellow of the Canadian Institute of Actuaries.
CEO, South-East Asia, Marsh McLennan
Based in Singapore where she has lived for the past 17 years, Godelieve spearheads the growth and expansion of Marsh McLennan in South East Asia — covering Singapore, Malaysia, Indonesia, The Philippines, Thailand and Vietnam.
Her expertise in designing and delivering impactful people and risk solutions empowers Marsh McLennan’s clients in their business, risk and workforce transformation as they navigate the realities of a constantly changing environment. Prior to this role, Godelieve was the CEO of Mercer’s South-East Asia Growth markets, helping companies navigate the health, wealth and career needs of the fast-evolving workforce in this dynamic region.
Throughout her career, she has played a critical role in designing innovative talent solutions and has worked closely with leading clients across the high-tech, life sciences, FMCG, chemical, retail and hospitality industries. She is a keen advocate of Diversity, Equity and Inclusion, with a relentless focus on creating a sustainable and enabling working environment across the firm.
Godelieve holds a master’s degree in law from the University of Utrecht in The Netherlands.
Regional Employee Engagement Solutions Leader — AMEA, Pacific and LATAM, Mercer
Marieke van Raaij leads the Centre of Excellence team, based in Singapore, to support the business development and operational success of employee listening engagements across the broad region.
Marieke’s career as a Human Resources Consultant spans over two decades, with the last 15 years spent in Hong Kong and Singapore. She spent much of her career at Willis Towers Watson: her previous role with them was in Hong Kong, where her team focused on driving employee engagement and a positive organizational culture.
Marieke’s previous roles have included leading a boutique consulting firm that focused on designing, implementing and brokering HR solutions to enable clients’ digital transformation journey. She has also worked with a technology company focusing on gamification. Her role included designing assessment, development and engagement solutions, using technology and gamification to create an immersive employee experience.
Marieke holds a bachelor’s degree in international hospitality management, with a specialization in finance, from the Institute of Hospitality Management in The Hague
Health Consulting Leader, Singapore, Mercer
Julia is a principal and the Health Consulting Leader for Mercer in Singapore, leading a team of employee benefits experts who empower clients to make data-driven decisions regarding their employee health and benefits programs. She manages an extensive portfolio of clients and is focused on helping companies evolve and balance differing priorities in the health and benefits space through flexibility, mental health and preventive care.
Before her current role, Julia was Mercer’s Regional Global Mobility Leader for APAC. In this role, she supported companies operating in different markets in creating programs to attract and retain global talent.
She is also a passionate advocate of well-being and is often invited by clients to share trends, data and insights in this area.
Julia holds a Diploma of Human Resource Management from Swinburne University of Technology in Australia and also has a bachelor’s degree in social psychology.
Global HR Transformation Leader, Mercer
Leveraging his diverse experience in both corporate HR and consulting, Armin helps clients reinvent their human resources functions, while optimising its value and delivering an exemplary employee experience. He enables the HR function to succeed on its journey to workforce and organisation transformation, using the full potential of digitalisation. Armin works with companies across the globe, transforming their HR strategies, processes and systems. He is an acknowledged global expert on Target Interaction Model architecture, employee experience and emerging HR roles.
Business Leader, Career Products East China, Senior Principal, Mercer
Justin Shen is Senior Principal at Mercer. He is the business leader of the East China Career Product, and also leads China Chemical Industry. He is based in Shanghai.
During his career in Mercer, Justin has led many HR consulting projects on issues including job evaluation, salary structure, compensation analysis, talent assessment and performance management. Multinational companies such as AkzoNobel, Bayer, BASF, DOW Chemical and Nippon number among his clients.
Justin has been with Mercer for 11 years. Prior to that, he gained approximately five years of experience at two state-owned enterprises in the telecommunications and energy industries respectively. During this period, he worked as HRBP and C&B supervisor, which helped him gain solid corporate HR knowledge.
Justin holds a bachelor’s degree in human resource management from Shanghai Jiao Tong University as well as a master’s degree from Fudan University’s Executive MBA program.
Associate Principal, Talent and Transformation, Singapore, Mercer
Chitralekha is an Associate Principal with Mercer. Based in Singapore, she leads our Talent Marketplace solution and works across Talent Management and Skills. She brings a unique blend of consulting and corporate experience gained over 13 years across strategic and operational roles and has extensive knowledge of people issues in Asia markets.
She holds a bachelor’s degree in technology and information technology from the Vellore Institute of Technology and an MBA from XLRI Jamshedpur.
Senior Partner & Career Business Leader - Asia, IMEA & Pacific, Mercer
Puneet is senior partner and leader of Mercer’s career business in Asia Pacific, Middle East and Africa. With over 23 years of consulting experience, Puneet has provided advice to leading local and multinational organizations across more than 25 countries in Asia Pacific, Middle East and Africa.
Puneet has worked extensively in areas of talent engagement & management, total rewards, workforce analytics, talent assessments & proctoring, HR & workforce transformation, and cloud implementation areas, with in-depth exposure to multiple industries across the region. He has also advised organizations on HR audits, managing people issues in mergers and acquisitions, and compensation outsourcing.
Puneet is an experienced facilitator and instructional designer, with competencies in designing and delivering HR workshops and training for clients.
Prior to joining Mercer, he worked with AON (formerly Hewitt), where he headed their broad based rewards practice for SEA. Puneet has also worked with ABN AMRO Bank in UAE where he was head of HRBP for ABN’s Consumer and Private Banking Business.
Puneet holds a postgraduate diploma in management.
Principal, Rewards Consulting Leader, Mercer
Andrea is a principal and the Rewards Consulting Leader for Mercer in Singapore. Before joining Mercer, she was Associate Director, Rewards, with another leading human resource consulting firm. Her most recent role was as the Global Head of Rewards and Talent Management for a Singapore-headquartered high-tech company with presence across Asia, Europe and the US. Andrea has more than 17 years of experience across HR consulting and within in-house HR roles.
Her experience includes designing and implementing broad-based compensation and talent management programs for large, multinational firms. Previously, Andrea was based in Chicago, working closely with large American multinational firms. Through her project experience with clients from around the world as she lived and worked in multiple countries, Andrea is adept at managing clients from diverse cultural backgrounds.
Regional High Tech Leader, Asia Pacific, Mercer
Currently Regional High Tech Leader for Asia Pacific, Harrison has held a variety of key roles in the business since joining Mercer in 2008. These include being the lead for the supply chain management industry as well as the regional career products team located out of Hong Kong from 2018 to 2021, and leading Mercer’s insights and products business in Malaysia (2015–18) while double-hatting as the regional benefits leader during 2015 and 2016.
From 2013 to 2016, he led Mercer’s Asia Pacific Employee Benefits products line and was responsible for Mercer’s benefits surveys and related benchmarking services across the region in Singapore. He also had a two-year stint (2011–12) in Shanghai as the China Employees Benefits product leader, during which he was responsible for setting up the infrastructure in survey and project delivery within the country.
Harrison holds a bachelor’s degree in social sciences (with honors) from the National University of Singapore.
Principal Consultant, Rewards, Singapore, Mercer
Helmi leads the most complex rewards projects across Singapore, Malaysia, Thailand and Indonesia. Prior to joining Mercer, he was a Senior Rewards Consultant with another leading human resource consulting firm. Helmi has managed or supported a range of HR consulting projects in the areas of rewards, sales incentive plan design and competency design. He has experience working with clients Asia-wide across a range of industries such as engineering, air transport, media, chemicals and sovereign wealth funds, as well as in the public sector.
Helmi holds a bachelor’s degree in business management from Singapore Management University, with a double major in marketing and organization behavior & human resources (OBHR).
Senior Principal, M&A Advisory Services Leader - Greater China & SEA, Mercer
Haze is a senior principal and Mercer’s Greater China M&A Advisory Services Leader. She specializes in undertaking operational and HR diligence and leading post-deal integration engagements for private equity and corporate clients. She is also proficient in identifying and quantifying synergy benefits and related implementation costs.
Prior to joining Mercer, Haze gained over fourteen years of experience working for PwC, Pfizer Pharmaceutical, L’Oréal Asia Pacific and Coca-Cola, with extensive exposure in organizational restructuring, strategic workforce planning and project management.
Haze holds a master’s degree in organization and human resource management from the University of Hong Kong.
Conference full price
Conference full price
US$1,599 + taxes
- Participation in plenary sessions
- Participation in roundtable sessions
- Networking opportunities for delegates
- Lunch on Day 1 and Day 2
- Cocktails on Day 1
Group discounts available!
2–4 registrants: 25% off
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2023 Event venue
Two Temasek Boulevard,
+65 6334 8888
The Conrad Centennial Singapore is located in the Marina Bay area, the city’s world-class financial, cultural and culinary hub. It is within a 3-minute walk from shops and dining options at Suntec City and Marina Square Shopping Centre and a 20-minute drive from Changi International Airport.
Terms & Conditions
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