In today’s business world, organisations have two choices: evolve or expire. Maintaining the status quo is no longer a tenable strategy. If you are producing the same products, providing the same services, and using the same processes you were a year ago, you are already behind.
The only way to stay ahead is to cultivate a lab mindset – one that encourages experimentation, design thinking, risk taking, and continuous learning – throughout the organization. This requires placing heavy emphasis on customer insights, flexibility, and innovation, and constantly informing your decisions with data. HR is leading on micro-experiments to understand the employee experience and as we are seeing customer-experience and employee-experience teams merge, the science of human behavior has never been more in focus to unlock value.
Organisations have an opportunity to create competitive advantage through their people. Our experts will share insights and actionable solutions on how to be at the forefront of creating a thriving workforce by strengthening your lab mindset and application of HR analytics.
Business Leaders, HR, Talent Management, Organisational Development, Strategy, Heads of Reward, Talent Acquisition, Employee Engagement, Employee Relations.
Katerina Psychopaida, Employee Engagement, Mercer Sirota
Jennifer Saunders, Employee Engagement, Mercer Sirota