How can you adjust to the new shape of work for success amid volatility?

Organisations are facing volatility and applying lessons in the pandemic to their plans as they see a new shape of work emerging — one that has profound implications for people, employers and investors.
Embrace new ways of working
People's values have changed. What they want in a responsible employer looks different to what it looks pre-pandemic, and they are looking to shift their relationship with work. Are you ready?
Top opportunities for HR
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Embracing flexible working
Leading companies are rethinking how different jobs can flex and how to offer their people more flexibility, whatever life-stage they’ve reached. -
Benefits employees want now
Ensure your benefits truly benefit. When on-site and remote employees know you care, it helps you win loyalty, increase performance and productivity, and build workforce resilience. -
Driving equality of opportunity
Improving diversity, equity and inclusion (DEI) is crucial for organisations. By making it a priority, you’re taking steps to create a better business — and an inspiring place to go to work.
Embrace flexible work
COVID-19 tested many people’s ability to be flexible in terms of how and where they work. The next challenge for employers is to help everyone move forward by designing and implementing flexible working strategies that are inclusive. Such strategies should embrace all employees at all life stages, and harness the many different forms flexibility can take.
Leading companies are combining the best of the pre-COVID era with the remote, flexible and digital models that are redefining work today.
Resources and solutions:
Protect employee well-being
In an environment defined by constant change, it can be a challenge to provide an effective health and well-being experience — one that is flexible, that helps the full diversity of a workforce, and which employees actually value. As a result, many employers struggle to identify and implement the best new approaches, and fail to deliver the right benefits to all of their employees.
Resources and solutions:
Real action for real changes
How do you ensure everyone has equal access to the opportunities and experiences that propel careers forward? And how do you know if your pay practices are equitable? Use your data to find answers and identify practical actions to help reach your goals.
Resources and solutions:
More HR opportunities to equip your organisation for the future of work
Related solutions
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Talent & transformation
Organisation design
Mercer’s organisation design consulting can help you transition from a traditional multilayered organisation to a simple, agile and distributed structure. -
Employee experience design
Mercer’s employee experience design uses design-thinking principles to define and shape solutions to meet your people’s needs more effectively and to bring out the… -
Attract & retain talent
Flexible working
Mercer has proven experience in helping organisations create flexible working strategies to transition from fixed to hybrid structures.
Related insights
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Mitigating climate health risks through innovation at Davos 2025
Mitigating climate health risks through innovation at Davos 2025. The World Economic Forum fosters collective leadership and local strategies for solutions. -
DEI insights
Investing in age-inclusive workforces to navigate demographic shifts
By investing in an age-inclusive workforce, businesses and broader society can navigate demographic shifts and ensure that people and businesses thrive. -
Future of work
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