Global benefits management software enhanced by AI

Investment in centralized benefits software is higher than ever. Rising insurance premiums and the increased need to keep employees engaged are just some of the driving forces. 

Technology is reshaping the employee health and benefits landscape; with 85% of employers currently using or planning to use AI in the next year for HR and benefits purposes, and nearly half of HR budgets going towards technology in 2024, the impact of digitization is undeniable.

Explore how Darwin helps you navigate the complexities of employee health and benefits, while staying on top of emerging technologies and trends, ensuring your organization is well-equipped to meet the challenges of today and tomorrow.

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Provide your employees with an engaging and accessible digital benefits experience – wherever they’re based.
  • Make benefits a breeze - As a single global platform, Darwin gives your people a consistently great experience - no matter where in the world they are. It makes it quick and easy for your people to learn about, enroll in and manage their benefits.
  • Always relevant and inclusive - Reinforce your employee value proposition at every step of the benefits journey. Personalized total reward content emphasizes the investment you make in each employee as an individual and showcases what it means to work for you, boosting employee satisfaction and increasing productivity.
  • Connect with your employees - Be there for your people at the moments that matter. Darwin makes it easy to send targeted and engaging communications to your employees. Automatically connect at key points in their professional and personal lives, suggesting relevant benefits and reminding them that you have their back.
  • Turn art into science - Take guesswork out of the equation. Darwin’s powerful analytics give you the full picture of how engaged your workforce is. Demographic analysis pinpoints areas for improvement enabling you to take corrective action and keep engagement high.
For most businesses, benefits are a major outgoing, comprising around 20% of total payroll costs. Maximize your return on this investment with increased benefit take-up, greater benefit administration efficiency and global visibility of costs.
  • Make the invisible visible - Employees often underestimate – and underuse – their reward packages. Darwin keeps your employees engaged, continually reinforcing your employee value proposition, and highlighting your investment in your people. This keeps take-up high and increases employees’ perception of the value of your offering.
  • Do more with less - HR departments are under increasing pressure to deliver more, often with flat or shrinking budgets. Darwin helps busy benefit teams do more with less by automating manual administration processes, enabling teams to focus on value-add work.
  • Right first time, every time - Unreliable, inaccurate data costs businesses money. Instant automated transfers minimize the risk of errors creeping into your data, ensuring your employees have the right cover at the right time - and you only pay for employees who should be covered.
  • Secure your benefits budget - By uncovering previously inaccessible information across your global benefit schemes, Darwin Analytics Center enables you to see where benefits and providers can be standardized, reducing the complexity of your benefit offering and delivering greater cost efficiency.
Manually managing benefits is time-consuming and resource intensive. Darwin’s automated, software-driven administration means reward and benefits teams can concentrate on delivering strategic value to your business. 
  • Simplicity from complexity  - Complicated rules, manual processes, diverse carriers, and multiple systems make benefit administration a difficult and time-consuming task. We help you achieve extensive efficiencies by streamlining, digitizing and automating your administration processes, no matter how complex your benefits are.
  • No more data headaches - Most HR teams use lots of different HCM applications – but the systems don’t really speak to each other. Darwin sits at the center of your HCM ecosystem, swiftly and seamlessly transferring data between your HR, payroll and third-party provider systems minimizing time and resources spent manipulating data.
  • Putting you in control - Most benefit platforms are offered on a “managed service-only” basis. Darwin is different. It gives you complete control and full visibility of process, empowering you to manage every aspect of your schemes – from administration and reporting to content editing and communications.
  • Darwin works how you work - Multinational companies are increasingly centralizing their HR operations. Darwin’s powerful Control Center gives you the flexibility to include benefits administration as part of an HR shared service model, enabling you to realize major efficiencies.
Minimize your exposure to unnecessary risk by eliminating outdated processes and manual data handling.
  • Minimizing human data handling - Data breaches come at a huge cost, damaging relationship with clients, partners, employees and prospective joiners. Darwin automates your processes and transfers, eliminating human handling of data and giving full oversight and audit tracking for strong governance.
  • Enterprise-grade security - Some of the most security-conscious organizations in the world trust Darwin with their employees’ sensitive data. Our enterprise-grade data security ensures your compliance requirements are met and that information stays safe, protecting you and your people.
  • Mind the gap - There’s an increasing focus on gender equality in businesses. Darwin analytics can help you find and fix any potential gender gaps in your benefits offering, ensuring you’re doing the right thing for all your people and removing the risk of reputational damage.

AI-powered features for simpler, more engaging benefits management

Darwin’s AI-powered features deliver practical solutions that address real workplace challenges, streamline operations, and boost team productivity. Learn more about Darwin’s new and upcoming AI features:  
  • AI Chat Assistant (Coming soon) - Put benefits information at your employees' fingertips with Darwin’s new AI Chat Assistant. Instantly address queries in any language, eliminating the need for service tickets and enhancing the employee experience.
    Transform the way your team accesses information and support, leverage a more engaged and informed workforce. 
  • AI Creative Assistant (Available) - Transform your communications with dynamic content generated by Darwin’s AI Creative Assistant.
    Leverage the power of smart generation to create engaging and personalized experiences for your employees. 
  • AI Translations Assistant (in development) - Ensure seamless engagement across languages with our upcoming AI-powered enhancements for Darwin. The advanced translation capabilities will empower users to interact effortlessly, streamlining local operations and reinforcing client autonomy.
    Foster an inclusive environment where every user can navigate and collaborate effectively, regardless of language.            
  • AI Image Scanner (in development) - Transform the way your employees manage expenses! With our AI scanner, employees can effortlessly photograph receipts while the technology takes care of data extraction, form completion, and duplicate detection.
    Simplify the expense process, reduce administrative burdens, and empower your team to focus on their core responsibilities. 
We work in a competitive sector and wanted to make our benefits offering more engaging and increase benefits choice to give our people what they really need. 87% of employees have now used Darwin to make thousands of benefits selections, helping us to boost wellbeing and retain highly skilled talent.
Ellie Vaughan - Global Head of Reward and Benefits.

A consumer-grade benefits platform for employees

Darwin makes employee benefits management simple, supercharging employee engagement, increasing benefit take up and maximizing the return on your investment. As a single consumer-grade benefits platform, it lets your employees to do everything they need, no matter where they are in the world.

Explore Darwin

How Darwin works

Software that works how you work.

Modular, flexible and scalable.

Darwin has been designed from the ground up to help organizations deliver globally with no compromise at the local level. Choose from a range of complementary modules to build the perfect solution for you, your business and your people.

Darwin comprises three centers, each targeted at a specific audience in your organization: employees, administrators, and decision makers.

  • Reward center

    Reward center is where your employees access, enroll in, and manage their benefits. Its intuitive interface keeps engagement and satisfaction high.
  • Control center

    Control center uses automation to free administrators from transactional tasks, improving efficiency and enabling them to deliver strategic value.
  • Analytics center

    Analytics center gives decision makers usable, data-driven insight that enables them to harness the power of benefits to meet their people and organizational goals.

Darwin employee benefits software features

8 of the world’s 10 biggest technology companies use Darwin to engage their people. Our consumer-grade interface makes it easy for employees to use and value their benefits, helping you attract and retain the people that power your business.

Darwin and Benefits You App

As core solutions within Mercer Marsh Benefits’ Digital Ecosystem, Darwin connects seamlessly with Benefits You App. Benefits You App acts as a digital front door to your health and benefits offering, with easy access to Darwin and third-party providers, connecting employees to a broader range of well-being benefits at their fingertips.

As a native mobile app, Benefits You and Darwin puts your health plan, well-being tools and resources, and key company announcements in the palm of your employees’ hands, making it easier for you to reinforce and enhance your employee value proposition through a tech experience that feels just like the apps they use every day.  

Find out more here.

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Benefits Technology 2023 report

Adapt. Connect. Succeed. Are you ready to harness the power of benefits technology? Our latest Benefits Technology report provides valuable insights into delivery benefits that truly benefits in a hyper-connected world.

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