Mercer Workplace Survey

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Mercer Workplace Survey - Employees in 2010 hoping for better times ahead but still uncertain


2010 Survey Key Findings


  • Benefits continue to be an important factor in terms of how workers view their companies and their jobs, with appreciation of health benefits up perceptibly (especially for older workers)

  • The proportion of participants finding it easy to enroll in, make changes to or understand their benefits continues to rise

  • Personal responsibility for retirement and health expenses is up

  • Concern about health care expenses in retirement and long-term care is high

  • Do-it-yourself 401(k) investment advice makes a comeback

  • Health care reform gets mixed to negative reviews among this already-insured population


The Mercer Workplace Survey is a proprietary research program conducted for Mercer’s Outsourcing business to track employee attitudes toward, and experiences with, employer-sponsored retirement, health and benefits programs. The series was launched in the spring of 2003 and draws on studies trended back to the spring of 2001.


These findings are based on a national cross-section of active 401(k) participants defined as those currently contributing to a 401(k) plan irrespective of balance or having a 401(k) balance of $1,000 or more with their current employer whether or not they are currently contributing.


Eligible non-participants and those only holding balances at previous employers are not included in this research. Respondents are also required to be enrolled in their employer’s health plan. Online interviews were completed with 1,502 participants between May 27 and June 15, 2010.


Despite their expectations of better economic times ahead for the world at large, participants aren’t yet internalizing the good news. For most, 2010 remains a period of caution bordering on anxiety, punctuated by employment insecurity. Concern over inadequate retirement savings is up and participants’ expectations for how much of their working income they will be able to replace in retirement is down. These fears are amplified among older workers, most of whom realize they are running out of time. In fact, most workers 50 or over are considering delaying retirement, up from 2008.


You can download a PFD of our executive summary with more information on the right side of this page.




Mercer Workplace Survey Executive Summary - 2010

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