Organizations, CEOs, boards and investors are increasingly focused on empowering women in the workforce. And employees across all generations say that working on diverse, inclusive teams brings out their individual and collective best. The societal and business benefits of building a diverse workforce and inclusive culture are clear. So why is progress so slow? Across industries and geographies, women still face challenges — including inequitable treatment, pay and access to opportunities.
It’s time to get real about gender equality.
The only way to ensure equality of opportunity is through real cultural change. This starts at the top with purpose-driven leadership and requires openness to reinvention, greater transparency and deeper commitment to engaging all employees — including men — in the journey. Mercer’s next-generation When Women Thrive research outlines the new path forward by challenging accepted HR practices and beliefs, and revealing the disruptive approaches that are creating a more inclusive working world.
On January 21, join Mercer experts and a special guest panel of senior business leaders to examine the real obstacles to achieving inclusive cultures and workplaces — and explore new strategies that actually make a difference. Be the first to preview the key findings from our new global research, in advance of its release for International Women's Day in March.
Pat is a global leader who advises clients on issues ranging from the future of work, the workforce and business growth, people strategy, and diversity and inclusion. As the architect of Mercer’s When Women Thrive platform, Pat regularly speaks on the topic of the multifaceted workforce and is a passionate advocate for advancing progress for women at work and the aging workforce.
Over the past six years, Pat has advised the World Economic Forum (WEF), playing a pivotal role and driving Mercer’s involvement in multiple projects, including Practicing Talent Mobility for Economic Growth, Human Capital Report, Disrupting Unemployment and Future of Jobs. She currently sits on the steering committees for Education & Skills and Gender Parity as part of the WEF Future of Education, Gender and Work System Initiative. For most of her 25-year career, she has developed and delivered innovative and pioneering work in the area of people strategy, talent management and workforce engagement. Frequently cited as a subject matter expert in leading news publications, Pat has built numerous markets and brands and has successfully stood up several HR consulting businesses.
Pat is the Global Leader for Mercer’s Multinational Client Group. She has been with Mercer for over 12 years, serving in multiple leadership roles, most recently as President–North America Region. Before that, Pat was the President of Mercer’s Global Talent business. From 2005 through 2008, she served as Chief Marketing and Sales Officer.
Before joining Mercer in 2005, Pat led Mellon HR Services, the human resource consulting and outsourcing division of Mellon Financial Services. She also held various business leadership roles at Towers Perrin, including Managing Director of Strategic Planning, and Sales and Marketing. Pat was a member of Towers Perrin’s Executive Committee and Board of Directors; she was the first female executive board member.
For her strong advocacy and mentorship of women, Pat was selected as one of the “Women Worth Watching in 2010” by Diversity Journal. In May 2012, she was named one of the nation’s top 25 consultants by Consulting Magazine — which is published by the Kennedy Institute — in recognition of her excellence in leadership. She is an active mentor and sponsor, and a passionate advocate of Mercer’s Women@Mercer business resource group.
Pat sits on the boards of the Milken Institute and the EDGE Foundation. She is also an advisor to the Stanford Center on Longevity.
Martine Ferland is the President and Chief Executive Officer of Mercer. Mercer is a global consulting leader in advancing the health, wealth and careers of over 115 million people around the world and is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people.
Martine previously served as Mercer’s Group President and was responsible for leading Regions and Global Business Solutions, executing profitable growth strategies and driving collaboration across the firm. Prior to this, she served as President of Mercer’s Europe and Pacific (EuroPac) Region, delivering consistent profitable growth, leadership in the institutional investment space (with assets under delegated management passing $100B) and a strengthened market position through strategic acquisitions. During her seven years at Mercer she’s leveraged her expertise in health, wealth and career to bring value to clients across the globe. She is an executive for Mercer’s benefit technology business, Thomsons.
As one of Mercer’s most engaged leaders around diversity and charitable outreach, Martine is the Executive Sponsor of Mercer’s global volunteering program, Mercer Cares. She has participated in charity runs with Mercer colleagues around the world, and has a passion for spending time in the mountains. Martine is a Fellow of the Society of Actuaries and of the Canadian Institute of Actuaries.
Prior to joining Mercer, Martine spent 25 years with a leading HR consulting firm in the US and Canada. During this time she served in leadership positions overseeing businesses in North America and Asia, as well being a Director on the Board for Towers Perrin. Martine has a bachelor's degree in actuarial science from Laval University.
Olivia Ross-Wilson has been with Ingka Group (IKEA) since 2011, having joined IKEA to lead positioning around its sustainability efforts. In 2016, she took the responsibility both for communication across Ingka Group, and for strengthening the positioning of IKEA in the countries where Ingka operates. As member of Group Management, Olivia is also active on issues related to gender equality and diversity. She has 20 years’ communications experience, and prior to joining Ingka Group, worked for the Clinton Foundation, Bloomberg Philanthropies and Marks & Spencer. Olivia started her career at global PR agency Ketchum, advising brands including Starbucks, FedEx and the World Health Organization.
Prior to co-founding EDGE Certified Foundation, Aniela acquired extensive professional experience as a consultant with Arthur Andersen and Andersen Consulting, as a trader and project manager with TXU Europe and SIG Geneva, and as the CEO of CT Technologies.
She holds an MBA from the University of Geneva and a BA in International Trade from the Bucharest Academy of Economic Studies.
Aniela strongly believes that the time has come for businesses to move from vision to action, and that the EDGE certification process will enable them to understand what is holding them back while providing them with a road map to achieve better performance and more inclusive workplaces.
Sheri B. Bronstein is the Chief Human Resources Officer for Bank of America and a member of the company’s executive management team.
In this role, Sheri drives the company’s efforts to be a great place to work for all employees through a focus on recognizing and rewarding performance, creating opportunities for individuals to develop and grow, being an inclusive workplace for Bank of America’s employees around the world and supporting their financial, physical and emotional wellness. This includes leading a global team of human resources professionals responsible for recruiting, leadership development, learning, compensation, benefits, diversity and inclusion, and employee relations for employees in more than 35 countries.
Leena Nair is the first female, first Asian, youngest ever CHRO of Unilever and member of the Unilever Leadership Executive (ULE), which is responsible for delivering Unilever’s business & financial performance. Leena bears overall responsibility for the 160,000-strong human capital of Unilever, which operates across multiple regulatory and labor environments spread over 190 countries. She ensures the company has the right people, in the right roles, with the right capabilities and mindset to deliver high business performance that enables Unilever to meet its ambitious business growth objectives with positive environmental and social impact. Leena is also a Non-Executive Director at BT and BEIS (Department for Business, Energy & Industrial Strategy of the United Kingdom), a member of the steering committee for both The Global Future Council on New Social Contract and The Future of Education, Gender and Work at the World Economic Forum.
Dr. Larry Meixner serves as Managing Corporate Executive Officer, Chief Innovation Officer (CIO) and Chief Technology Officer (CTO) for Mitsubishi Chemical Holdings Corporation (MCHC).
Larry is based in Tokyo, where he leads MCHC’s corporate venture activity, digital transformation, future business model development and Group-wide technology strategy. Larry also plays an active role in Japanese industry-academia-government initiatives in areas ranging from industrial competitiveness to education reform. He is a strong advocate for the value of diversity in corporate Japan.
Previously, Larry was President & CEO of Sharp Laboratories of America, serving concurrently as Deputy CTO for Sharp Corporation globally. Larry holds a PhD from Stanford University in physical chemistry and a BS from Caltech in chemical engineering.
Paula is the Chief Executive Officer of PepsiCo Latin America, leading the company’s food and beverage businesses for Mexico, South America, Central America and the Caribbean. PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world, and generated more than $64 billion in net revenue in 2018, driven by a complementary food and beverage portfolio that includes Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. PepsiCo’s product portfolio includes 22 brands that generate more than $1 billion each in estimated annual retail sales.
Paula became the Chief Executive Officer of PepsiCo Latin America in May 2019, with full P&L responsibility over $7 billion in annual net revenue. LatAm supports over 70,000 direct jobs in 34 emerging and developing markets, and has over 40 production plants and over 24,000 sales routes.
She is a member of PepsiCo’s Executive Committee. Previously, Paula served as the President of PepsiCo Mexico Foods (PMF), which includes the operation of Sabritas, Quaker, Gamesa and Sonric’s, and is one of the largest food companies in Latin America with over $3 billion dollars in sales. In this role, she was also President of the PepsiCo Mexico Foundation.
Prior to that, she was Chief Operating Officer (COO) of all business units of PepsiCo Mexico Foods, providing leadership for Sales, Marketing and Operations. Additionally, as COO, Paula helped guide strategy and played a leadership role in talent development for the business. Before that, as Vice President and General Manager for the Savory business in Mexico, Paula was responsible for Sabritas, Doritos, Cheetos, Ruffles and other leading snack brands.
Paula’s experience also encompasses leadership roles in Beverages in Mexico, as well as in Foods and Snacks in the Latin America Southern Cone region comprising Argentina, Uruguay and Paraguay. Paula joined PepsiCo in December 2001 when PepsiCo acquired the Quaker Oats Company. She had worked for Quaker since 1992, adding up to a 27-year trajectory at PepsiCo.
There she ran the regional Quaker Foods and Gatorade businesses in Argentina, Chile and Uruguay. Before joining PepsiCo, Paula worked for Campbell’s Soups and Kellogg’s in Argentina in marketing roles.
Paula has been a strong champion of diversity and inclusion, increasing women’s representation in Mexico. She won the Catalyst Practices Recognition in New York in 2014. In 2019 she was included in Fortune’s 50 Most Powerful Women International list and in Forbes’ 100 Most Powerful Women list. She is a sponsor of the Inspira Program in Latin America, which seeks to propel female executive development within the business. She was also included in LinkedIn’s Latin America’s Top Voices 2019 list in recognition of the content that she publishes on this digital platform.
Born in Buenos Aires, Argentina, Paula earned her degree in communications and advertising sciences at the University of Salvador, in Buenos Aires. She completed her postgraduate degree in marketing and international studies at Miami University of Ohio in the US.
Karen Quintos is Dell’s Chief Customer Officer (CCO), leading a global organization devoted to customer advocacy and experience. Under Karen’s leadership, the CCO organization deepens customer relationships through driving greater engagement, trust and loyalty.
Karen is also responsible for Dell’s social impact strategy and programs focused on sustainability, inclusion and the application of Dell’s technology and innovations for good, which have become critical elements of both the employee and customer experience. In addition, she is a passionate advocate for women, including the advancement of women in the technology industry. Karen was founder of Dell’s Women in Action Employee Resource Group and continues to serve as co-chair today.
Previously at Dell, Karen served as Senior Vice President and Chief Marketing Officer; Vice President of Public Sector Marketing and North America Commercial; and also held executive roles in services, support and supply chain management. Karen joined Dell in 2000 from Citigroup, where she was Vice President of Global Operations and Technology. She spent 12 years with Merck in marketing, operations and supply chain leadership positions.
Karen earned a master’s degree in marketing and international business from New York University, and a Bachelor of Science in supply chain management from the Pennsylvania State University. She serves on the boards of Cummins Inc., Lennox International and Penn State’s Smeal College of Business, and is a recipient of its highest honor, the Distinguished Alumni Award.
Karen was listed among the most influential CMOs in the world by Forbes, and named “Mother of the Year” by Working Mother magazine. She resides in Austin, Texas, with her husband and three children.
Geoffrey Rubin is responsible for overall fund-level investment strategy and heads the Total Portfolio Management (TPM) department — the operational arm of Canada Pension Plan Investment Board (CPPIB)’s Investment Planning Committee, with overall management accountability for the oversight and management of the Fund’s investment portfolio.
He joined CPPIB in 2011, with the inception of TPM, and has helped shape its growth and evolution, and to define and execute CPPIB’s Total Portfolio Approach.
Previously, Geoffrey held finance roles with Fannie Mae and Capital One Financial, where he managed the global balance sheet. Geoffrey also ran a consulting practice and was Adjunct Professor at American University’s Kogod School of Business in Washington, DC.
Pat Milligan, Global Leader, When Women Thrive, Mercer, outlines key takeaways from the 2019 event.
Martine Ferland, President & CEO, Mercer shares how the power of diversity and inclusion can empower employees and organizations.
Karen Quintos, EVP & Chief Customer Officer, Dell talks with Robert F. Smith, Founder, Chairman and CEO, Vista Equity Partners about how specifically Dell encourages sponsorship and advocacy over mentoring.
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